Jim Ellis Buick GMC Mall of GA

"Professional and Friendly staff" Very Friendly and Professional staff. We started sending some of our vehicles to them for repairs around 6 months ago. They have a very fast turn arou Very Friendly and Professional staff. We started sending some of our vehicles to them for repairs around 6 months ago. They have a very fast turn around on anything we send along with frequent updates if something is taking longer than normal. I highly recommend them to all my family and friends as well as other car dealerships that need to have repairs done. More

Car recall The service department was prompt, friendly, and even taught me more about my car that I did not know. I would recommend them highly to anyone. The service department was prompt, friendly, and even taught me more about my car that I did not know. I would recommend them highly to anyone. More

I was extremely happy with the service and support provide Everything that was requested was completed in effective and efficient manner. The service coordinator was courteous, recognized my from previous vis Everything that was requested was completed in effective and efficient manner. The service coordinator was courteous, recognized my from previous visits and provided all information about the vehicle and my service contract status. More

Outstanding service experience ! Very customer service driven staff, comfortable service waiting rooms with flat screen tv's. Good coffee/tea selections... I've always felt important Very customer service driven staff, comfortable service waiting rooms with flat screen tv's. Good coffee/tea selections... I've always felt important and they care about my GMC Serria performance is kept operating at its best and maintains its value.. Awesome team!! More

Beyond amazing and grateful is all I can say! I walked into Jim Ellis with a very low confidence level and walked out so joyful and thankful. Joven and Jasmine were so helpful and I’m already planning and into Jim Ellis with a very low confidence level and walked out so joyful and thankful. Joven and Jasmine were so helpful and I’m already planning and excited for our return to do another purchase. More

Purchase new GMC Yukon I have purchased 2 new GMC vehicles from Ellis GMC in the last year after talking with dealers in my area and Steve has handled both with outstanding I have purchased 2 new GMC vehicles from Ellis GMC in the last year after talking with dealers in my area and Steve has handled both with outstanding results More

Professional, Courteous, and Accommodating Our Salesman Perry Mallory, the Sales Manager Joe Marengo, and Jasmine Abreu were always professional, efficient, and friendly. And most importantly Our Salesman Perry Mallory, the Sales Manager Joe Marengo, and Jasmine Abreu were always professional, efficient, and friendly. And most importantly, they were respectful and most accommodating to my physical limitations from a disability caused by nerve damage in both my legs. My spouse and I have been customers of several of the Jim Ellis Dealerships for about 10 years. Our experience with this Jim Ellis GMC Buick Dealership, their Managers and Sales Staff, has been the best experience of those 10 years. I have already, and will continue to, recommended this Dealership to my friends. More

Excellent Service The quality of the work and customer service was top notch. The knowledge of the service advisor was exceptional and the attention to make sure i had The quality of the work and customer service was top notch. The knowledge of the service advisor was exceptional and the attention to make sure i had a great experience More

Great Car Buying Experience We recently purchased a Buick Regal on a trade-in. Mike Hatcher, our sales rep, made this traction easy. He made sure that we stayed within our budg We recently purchased a Buick Regal on a trade-in. Mike Hatcher, our sales rep, made this traction easy. He made sure that we stayed within our budget, while still giving us the car we wanted with our preferred options. Jasmine, in the finance department, made that transaction as quick and as painless as it could possibly be. There is a reason why we go back to Jim Ellis Buick GMC Mall of Georgia time and time again. Customer satisfaction is their #1 priority. More