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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,951 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,951 reviews

December 05, 2019

Let’s Do Business Again We purchased our second vehicle from Jim Ellis within two years and each time have enjoyed working with Fred Lovette. Fred is prompt and professional. More

by BETHBOURCHIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Lovette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Abreu
Dec 05, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Bethbourchier, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of GA! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 05, 2019

Diagnostics too high $150 for a diagnostic is too high and the diagnostic found no issue. This should be changed. There should be some work around to this More

by CMMAZONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Dec 06, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for sharing your experience with us. At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!

December 04, 2019

It was a great experience Thank you Michael for being so helpful in my buying me car and making it a stress free experience. I highly recommend using Michael when you buy your More

by mlmcdaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Bradley, Jason Hoychick, Michael Taylor
Dec 05, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Mlmcdaniel, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of GA! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 04, 2019

John was Satisfied I received excellent and prompt service! David Gonzalez was very prompt,courteous and professional. He explained everything to me. I would highly reco More

by JLO1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Dec 05, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Jlo1228, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of GA! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 02, 2019

They made the process easy. in regards to determining the right truck, bottom line pricing without having to negotiate every line item, quick process on paper work More

by K.MARKHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Carbo
Dec 03, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Hi K, your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Mall of GA for all of your automotive needs. Thank you so much for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of GA! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall of GA

November 30, 2019

2015 Toyota Tacoma Very polite an knowledgeable sales rep, Fred. No high pressure and very honest. Quick an convenient closing. Pick up was ready when promised. Would More

by streetman7536
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Lovette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelton Story
Dec 02, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Hi Streetman7536, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of GA. Thank you so much for your kind review; we are happy to pass along your comments to Fred here at Jim Ellis Buick GMC Mall of GA! Congratulations on your new car! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall of GA

November 30, 2019

Pleasant and educational Richard was great to work with. All the employees at Jim Ellis were courteous and friendly. Very welcoming feeling when I walked in the dealership More

by jriley12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Hi Jriley12, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of GA. Thank you for such a wonderful review; we are happy to pass along your comments to Richard and the team here at Jim Ellis Buick GMC Mall of GA! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall of GA

November 29, 2019

Good service Tom took good care of me. Called and explained what needed to be done. But, after spending 500.00 to fix a head light I would have thought they could More

by LASAND61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lyden
Nov 29, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Your comments keep us motivated and working hard for all our guests, Lasand61! Please email our customer relations manager @ leannek@jimellis.com for a complimentary tire rotation coupon to apply towards your next visit.

November 29, 2019

Excellent experience Dealt with Michael Taylor. Test drove and signed papers. Michael was knowledgeable, professional, friendly and great to deal with. Best car purchasin More

by Rmb9564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelton in finance , Michael Taylor
Nov 29, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Rmb9564, we're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We are happy to pass along your comments to Michael Taylor for the great job! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 28, 2019

Tom was amazing Brought my truck in for recall. Tom was was nice and informative. Put me in an Uber to head home and had them pick me up. Job was done fast . He looke More

by Rob Meadows
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Lyden
Nov 29, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for sharing your experience with us, Rob! We are happy to pass along your comments to Tom! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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