Jim Ellis Buick GMC Mall of GA

Simple and easy! Cappy was very knowledgeable with information regarding my Infinite purchase. Shelton in finance also made the purchase smooth for me. Isaac helped ou Cappy was very knowledgeable with information regarding my Infinite purchase. Shelton in finance also made the purchase smooth for me. Isaac helped out closing the sale too which I really appreciated. More

Dealership Second Chances I had a bad experience with car dealership and was timid to try it again. Cappy and crew made it an enjoyable experience. Very Professional! I had a bad experience with car dealership and was timid to try it again. Cappy and crew made it an enjoyable experience. Very Professional! More

Amazing Dealer All-Around Jim Ellis has been an amazing dealer from start to finish. This was my first time purchasing a new car and I went to them originally because of their Jim Ellis has been an amazing dealer from start to finish. This was my first time purchasing a new car and I went to them originally because of their upfront pricing and no hidden dealer fees. I got so much more than a new car. I found a place that treats my fairly, quickly and with purpose. From sales to service, it has been the most enjoyable process. My hat goes off to Jasmine in finance. She has continued to go above and beyond during this process, from paperwork, to adding extras, to refinancing to communication. She has been outstanding as was Alan, my salesman. I literally can't wait to buy my next new vehicle and continue being a Jim Ellis customer for life. More

Amazing people with happy attitudes We were treated like queens from the beginning. Perry was our sales rep and did a great job. Then along came Sammy(Sam the man) whom jumped it to anot We were treated like queens from the beginning. Perry was our sales rep and did a great job. Then along came Sammy(Sam the man) whom jumped it to another level! We even got to drive the Yukon home for the weekend. Before we left we were introduced to another happy person named Joe who just happened to end up knowing me from when our boys were in sports together. We were very blessed to have had a great group of men that really enjoyed working with us. Let me also mention Dee Hong who also was a happy person who treated us special! By the way we bought the Yukon!!! We love it!!! Your dealership is lucky to have these people working for you. More

Pleasant The service tech was friendly, courteous and informative as far as wait time. I came for a recall item, however the tech didn't know what the purpos The service tech was friendly, courteous and informative as far as wait time. I came for a recall item, however the tech didn't know what the purpose of the recall was and how it was to improve my driving experience. More

Oil change and tire rotation I would have given 5 stars, however it took a long time for the oil change and tire rotation service...about two hours. On the flip side, however, my I would have given 5 stars, however it took a long time for the oil change and tire rotation service...about two hours. On the flip side, however, my truck was washed and vacuumed. More

Recent Regular Service Recent regular service was explained in a clear manner, was efficient, professional and completed in a timely manner. A good value, too. Appointment Recent regular service was explained in a clear manner, was efficient, professional and completed in a timely manner. A good value, too. Appointment was started on time. More

My Jim Ellis Experience I recently purchased a GMC Sierra 1500 Denali from Jim Ellis GMC in Buford, it was a good experience, friendly & knowledgable sales staff. It was I recently purchased a GMC Sierra 1500 Denali from Jim Ellis GMC in Buford, it was a good experience, friendly & knowledgable sales staff. It was a relaxed atmosphere, very well balanced at far as being attentive to the customers needs but not pushy & forcing themselves upon me. I never felt pressured or my personal space violated I was able to look for the truck I liked in peace & Javon Riley (the salesman) was there if I had any questions, concerns or needed anything. I’d recommend Javon & the Jim Ellis staff to anyone for their next vehicle purchase. More

Always Excellent I have been patronizing JimEllis Buick at Mall if Georgia for several years and always have a great experience. The service advisors are courteous and I have been patronizing JimEllis Buick at Mall if Georgia for several years and always have a great experience. The service advisors are courteous and professional. This time Sean Garrett took care of my service needs and was outstanding. They fixed my problem and did not charge me an arm and a leg. Definitely will be back. More