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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,954 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,954 reviews
September 17, 2019
Great customer service! I was very impressed with the sells team! I could not be happier with the team that sold me my new truck. . Thank you! Great prices I was very impressed with the sells team! I could not be happier with the team that sold me my new truck. . Thank you! Great prices More
by JYMH2015
Verified Customer
September 17, 2019
Service desk people don’t have manners While the service on the vehicle was great the service desk person did not have manners. The person who took down my paperwork was not rude but did no While the service on the vehicle was great the service desk person did not have manners. The person who took down my paperwork was not rude but did not make me feel welcomed. However when I pick up my vehicle the next day he wasn’t there so another service person unwillingly took my paper work and basically throwing the papers in my face super rude and not pleased at all. I don’t remember there names but will not go back to that GMC. More
by XG1134
Employees Worked With
Chris Stout, Sean Garrett
September 17, 2019
Routine service I drive very little 14000 miles in 3 years so my envision still like new . I was disappointed I could not use coupon I was sent by Jim Elllis as was t I drive very little 14000 miles in 3 years so my envision still like new . I was disappointed I could not use coupon I was sent by Jim Elllis as was told my car needed synthetic oil. The post card said envision so not sure why I couldn’t use however my car was washed when they finished oil change and was a nice surprise. More
by RNC71055
Employees Worked With
David Gonzalez
September 16, 2019
Greeting upon drive in Good experience and would suggest greeting customers as they pull in to service area, otherwise attentive and personable. They covered all the bases n Good experience and would suggest greeting customers as they pull in to service area, otherwise attentive and personable. They covered all the bases needed and More
by KEVINTOLEDO
Employees Worked With
Tom Lyden
September 16, 2019
Service Oil Leak Everything went well except the car was in for service 4 days. I was offered a rental and declined. I just needed my car quicker. Everything went well except the car was in for service 4 days. I was offered a rental and declined. I just needed my car quicker. More
by MASSESA
Employees Worked With
David Gonzalez
September 15, 2019
Sierra Denali Oil & Filter Change with Tire Rotation The service staff quickly greeted me when I first arrived. Chris Stout and Tate Gardner ensured that I was completely satisfied with the service work. The service staff quickly greeted me when I first arrived. Chris Stout and Tate Gardner ensured that I was completely satisfied with the service work. Everything went well and I plan on returning for service in the future. More
by FECULVERN
September 14, 2019
New Tires and oil change Chris Stout and his service team were very professional and assured that my four tire installation and oil change were completed expeditiously. My Chris Stout and his service team were very professional and assured that my four tire installation and oil change were completed expeditiously. My Yukon’s maintenance will always be performed by Jim Ellis GMC MOG. More
by FECULVERN
September 12, 2019
Sierra AC David was great. Was spot on with the timeframe of repair, rented me a truck when I needed one. Called when he said he was going to. Great service! David was great. Was spot on with the timeframe of repair, rented me a truck when I needed one. Called when he said he was going to. Great service! Thanks! More
by jpfl28
Employees Worked With
David Gonzalez
September 11, 2019
Friendly people, comfortable surroundings I know Jim Ellis is in the business to make money, but the entire staff seemed to do whatever they could to insure that I was comfortable with the ent I know Jim Ellis is in the business to make money, but the entire staff seemed to do whatever they could to insure that I was comfortable with the entire buying process. More
by JIMDENISE2
September 10, 2019
Battery under warranty I was pleased that my battery was diagnosed as bad and still under warranty. It was replaced, with no charge for inspection or installation. Service a I was pleased that my battery was diagnosed as bad and still under warranty. It was replaced, with no charge for inspection or installation. Service advisor was very helpful and knowledgeable. More
by RICHARD4690
Employees Worked With
David Gonzalez
