Jim Ellis Buick GMC Mall of GA

July 1st visit This visit was for general tire and alignment service. It was an easy, efficient visit with no surprises. The service are is always very professional This visit was for general tire and alignment service. It was an easy, efficient visit with no surprises. The service are is always very professional and listens to the customer. More

Timely service Had an appointment, took me right in, discussed all issues found during service and completed service promptly. Very pleased with waiting area and ser Had an appointment, took me right in, discussed all issues found during service and completed service promptly. Very pleased with waiting area and service staff. More

No Hassle Purchase Overall its was an excellent experience. The salesman (Alan) was great to work with, the manager went out of his way to introduce himself and Jasmine Overall its was an excellent experience. The salesman (Alan) was great to work with, the manager went out of his way to introduce himself and Jasmine made the paperwork process quick. The trucks availability, and pricing was exactly as advertised. We quickly negotiated a fair price for the new truck and my trade in. I drove the new truck home the same day, the whole process took under 3 hours, no hassle, no games. Best of all, this was the best out the door price I had been able to find in the GA, SC, NC areas. More

Even with an appointment the wait for oil change is too long Too long of a wait for simple oil change. Unfriendly service!!! Maybe they were having a bad day. I'm not sure that I will go back there again. Too long of a wait for simple oil change. Unfriendly service!!! Maybe they were having a bad day. I'm not sure that I will go back there again. More

Fred Lovette Made It Easy Thanks Fred Lovette for understanding what we wanted, finding the new car and making it a reality by completing the transaction with best available pr Thanks Fred Lovette for understanding what we wanted, finding the new car and making it a reality by completing the transaction with best available price! More

Fantastic Very clean facility. Very knowledgeable staff. Good selection of inventory. Excellent service and very friendly staff. Went over all things to operate Very clean facility. Very knowledgeable staff. Good selection of inventory. Excellent service and very friendly staff. Went over all things to operate vehicle with options obtained. More

Honest and efficient The service staff at Jim Ellis does a great job ant letting you know the exact issue, checking warranty status, recommending other maintenance your ca The service staff at Jim Ellis does a great job ant letting you know the exact issue, checking warranty status, recommending other maintenance your car may need. They found the issue with my AC system and couldn't get the part until later in the day. They offered to assist with a ride home even though I didn't need it, I had a ride. David Blood called later that afternoon to tell me the car was ready earlier than expected. Picked up the car the next day good as new. Will definitely bring my Buick Enclave back to Jim Ellis. More

Great Service Chris, Stout was very helpful. He got me recorded and checked me out. I did not understand $69.00 oil change cost $78.56. R EThomas Chris, Stout was very helpful. He got me recorded and checked me out. I did not understand $69.00 oil change cost $78.56. R EThomas More

Excellent sales crew at Jim Ellis I am a single woman who was on the hunt for a great car at a great price. Javon Riley and Sami Karaki were 2 of the most professional and courteous gu I am a single woman who was on the hunt for a great car at a great price. Javon Riley and Sami Karaki were 2 of the most professional and courteous guys I’ve dealt with. I shopped for months. I had a 2015 GMC Acadia Denali I absolutely loved but was sad to know GM changed its body style in 2017 losing a seat and cargo space. Javon was the first sales guy to mention looking at the Buick Enclave among the dealers I had visited. My local dealer used heavy manipulative sales tactics BUT here at the Jim Ellis of the Mall of GA Sami gave me the best price the first go round for my Acadia and for the Enclave, and didn’t try to do a once over because I was a female. I felt very well taken care of and respected as a customer from the car shopping all the way to the end of the financing with Dee Hong and driving the car off the lot. I’ll definitely do business here again and tell all I know looking to shop here as well. More

Chris S. was very reliable! My vehicle required transportation and then the proper attention to diagnose the problem. Chris S. was on it without any prompting from myself, from My vehicle required transportation and then the proper attention to diagnose the problem. Chris S. was on it without any prompting from myself, from start to finish! More