Jim Ellis Buick GMC Mall of GA

Great people and service. Service advisor David Gonzalez and technician that serviced my car was very courteous and helpful. I appreciate the being notified of recommended main Service advisor David Gonzalez and technician that serviced my car was very courteous and helpful. I appreciate the being notified of recommended maintenance needs and concerns. Thanks for the great work, Terry A. More

Very Good Team from salesperson to finance Very Good team from sales to finance they worked to he;p with finance and made sure to let me know every step of the process. Very Good team from sales to finance they worked to he;p with finance and made sure to let me know every step of the process. More

It was the best it was fast and excellent one of the best transactions I have ever had I even bought two cars on the same day. a pleasure to work with it was fast and excellent one of the best transactions I have ever had I even bought two cars on the same day. a pleasure to work with More

Great Service!!! Service was perfrct!!! They even gave my car a bath and a fill up! Tom was great to me and he even kept up the promises made to me by a former salesma Service was perfrct!!! They even gave my car a bath and a fill up! Tom was great to me and he even kept up the promises made to me by a former salesman. More

Enjoyed buying and service experience. Second oil change on my 2018 GMC Sierra. Dropped truck at dealership and waited for work to be complete. All work accomplished in a timely manner. Second oil change on my 2018 GMC Sierra. Dropped truck at dealership and waited for work to be complete. All work accomplished in a timely manner. Thanks for the help. More

Awesome experience Mike Hatcher was easy to work with and didnt play an games. He was straight forward and honest. Would love to do business with him again someday. Mike Hatcher was easy to work with and didnt play an games. He was straight forward and honest. Would love to do business with him again someday. More

Great dealership Friendly made sure that i was comfortable with my Purchase. Would purchase from them for my future needs. All the sattf were friendly and outgoing Friendly made sure that i was comfortable with my Purchase. Would purchase from them for my future needs. All the sattf were friendly and outgoing More

Outstanding Service! We when we walked into the dealership, we were greeted warmly. Our salesperson, Mr. Morris Walker was friendly, courteous and helpful. He found the ve We when we walked into the dealership, we were greeted warmly. Our salesperson, Mr. Morris Walker was friendly, courteous and helpful. He found the vehicle we saw online and brought it to the front for us to look over and test drive. Once we were sure it was the vehicle for us, we were in and out of the dealership in less than an hour. It was a very pleasant buying experience. More

Highly recommend I had a great buying experience! Easy to work with and friendly staff. Was able to negotiate online with no pressure. Definitely worth the 2 hour trav I had a great buying experience! Easy to work with and friendly staff. Was able to negotiate online with no pressure. Definitely worth the 2 hour travel! More

Overpriced I took my car in for an oil change, and I told them I would be moving because I’m getting married on Saturday. I never get a call for maintenance that I took my car in for an oil change, and I told them I would be moving because I’m getting married on Saturday. I never get a call for maintenance that needs to be completed, but I got a call for three things that absolutely needed to be done during that oil change appointment to risk future damage. A brake flush, an air cabin filter change, and an air compressor. I told them to take care of it because they made it sound urgent. It costs me $320. I’ve already spent so much money on my wedding, so it hurt to pay that. But I did. I talked with a friend today, and he said they charged how much??? He looked up the cost for the air cabin filter online, and it was half the cost I got charged. Plus I was charged $50 for labor which he told me doesn’t take but about 10-15 minutes to do yourself. I’m sure the quality of work that was done on my car yesterday was done well, but I also feel like I was overcharged. It makes me wonder if I hadn’t told them I was moving if they would have come up with those things that needed to be completed. I’ve been well over 45,000 miles since I had my car, and I’ve had my car more than three years. Why now are they coming up with problems? This is why I bought an almost brand new car a few years ago. I’ve always been taken advantage of in what I know about cars and have been charged and manipulated on things that need to be done. I just hope what was completed yesterday was honest and not trying to get money out of me. Although I still think I was overcharged, but there’s nothing I can do about it now. All in all I have mixed feelings about this visit. David was nice in his handling of everything, I just don’t know why it was so urgent for those things now. It was only two months ago I had my last oil change and they said NOTHING about any problems I may need to consider doing on my next visit. More