Jim Ellis Buick GMC Mall of GA

Sean did a great job managing my repair. I had an issue that was under warranty. It was handled quickly and satisfactorily. I will continue to take my car back should issues arise. I had an issue that was under warranty. It was handled quickly and satisfactorily. I will continue to take my car back should issues arise. More

oxygen sensor repair on car recently purchased I bought a used car at Jim Ellis GMC a few weeks ago. On the WAY HOME, the check engine light came on. I called the dealership and spoke to my sales I bought a used car at Jim Ellis GMC a few weeks ago. On the WAY HOME, the check engine light came on. I called the dealership and spoke to my salesman. He was eager to help and make me happy. I brought the car back a few days later (I do not live near Buford), and the staff at Jim Ellis made the repair with no additional cost for me. It needed a new oxygen sensor. I am very pleased with my customer experience. In particular, Morris Walker, Bernie Gonzalez and Chris Stout were exceptionally helpful. More

Excellent Great experience from my initial inquiry through the final sale and pickup of the vehicle. Very professional team that listened and didn't try to sel Great experience from my initial inquiry through the final sale and pickup of the vehicle. Very professional team that listened and didn't try to sell me. Would recommend to anyone. More

One of the best experiences I’ve had! Mr. Mike Hatcher was the best Sales Representative I’ve ever worked with! He assisted us with our needs. I will purchase my next vehicle from him. Mr. Mike Hatcher was the best Sales Representative I’ve ever worked with! He assisted us with our needs. I will purchase my next vehicle from him. More

Fantastic experience—Beautiful new car!! Bought our second car from Fred Lovette at Jim Ellis Buick. Fred could not have made it better- went above and beyond. Beautiful dealership! Love Bought our second car from Fred Lovette at Jim Ellis Buick. Fred could not have made it better- went above and beyond. Beautiful dealership! Love the new car. Thank you Fred for your kindness and hard work. More

Oil change and tire rotation Good job, very friendly, very professional, perfect time, responsibility and good work this is good place to take your car to get all the services you Good job, very friendly, very professional, perfect time, responsibility and good work this is good place to take your car to get all the services you need. More

Issues resolved I will say there were issues at first. But with cooperation and speaking things out this issues were remedied. Customer service is great but depends o I will say there were issues at first. But with cooperation and speaking things out this issues were remedied. Customer service is great but depends on the person that you work with. There are those whose customer service is golden and some that could be worked on. But overall they do try their best to keep the customers happy amd secure with their purchase. Thank you for work with me on my issues!! More

great bunch of guys to do bussiness with When I came in the door I was greeted with a smiling face and everyone in the show was very polite. My salesman was up to date on all the extras on m When I came in the door I was greeted with a smiling face and everyone in the show was very polite. My salesman was up to date on all the extras on my new truck. I will be shopping with Jim Ellis again. More

Customer service Overall it was a Good experience. Assisted orofessionally and the staff was good. Clean waiting room and the snack area was neat and clean . Thanks Overall it was a Good experience. Assisted orofessionally and the staff was good. Clean waiting room and the snack area was neat and clean . Thanks More

Really good customer service, no rush and really nice people I want to thank mr Blank Kenya over at Jim Eli’s GMC for helping me out on picking out a car for my needs, really professional at his service, would I want to thank mr Blank Kenya over at Jim Eli’s GMC for helping me out on picking out a car for my needs, really professional at his service, would really recommend everyone to stop by and talk to him, if interested in getting a new vehicle. Thanks a whole lot. More