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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,941 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,941 reviews

December 07, 2018

Great, friendly service! Quick, friendly service. I will continue to use them in the future. They answer any questions or concerns you may have and are very accommodating. More

by ajm22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stout
Dec 08, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for sharing your experience with us! Thank you so much for choosing Jim Ellis Buick GMC Mall of GA as your first choice for service!

December 06, 2018

Excellent service Even though I complained about being called so many times to schedule oil change, Cory Wright was very patient with me and explained why I got the cal More

by A_BRODIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Wright
Dec 08, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

December 06, 2018

Great customer service We have both our vehicles serviced at Jim Ellis. Sean is our service manager and he goes out of his way to always help and keeps us informed while ser More

by M_MAYS24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Dec 07, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! Hi, thanks for taking the time to leave a review.

December 05, 2018

Quality experience From beginning to end I enjoyed buying a car at Jim Ellis at the Mall of Georgia. They help me to select the correct car for my needs and helped me th More

by CRABTREESIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Dec 06, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We are so glad you found our staff to be so supportive in helping you find the right vehicle! Your recommendation means so much to us and we're so happy to have earned it. Please don't hesitate to reach out to us if there's anything more we can do!

December 05, 2018

Superior customer service The best overall service of any auto dealer. Sean will make sure all you questions are answered and correct service performed. A great environment More

by RSSALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Dec 06, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall of Georgia

December 04, 2018

Everything was great Service was great and everything was explained to me about what had to be done . I would recommend anyone to use Jim Ellis service department. More

by MIKWAY49
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Dec 05, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

December 04, 2018

Just blown away Tom Lyden was a huge help! He kept in contact with me, kept me informed on everything as well. Everyone at this dealership was very polite and helpful More

by SJJOHNSON96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Rudow, Tom Lyden
Dec 06, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

Dec 06, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience dealing with Tom and our team! Please don't hesitate to reach out if there's anything additional we can do for you. We are so grateful to have earned your business and look forward to your next visit! Take care!

December 03, 2018

Super easy Came in for a quick service, on a Saturday. I was quickly greeted, and my vehicle was done before I was done working out! Perfect. I will be back. More

by Kevin Davidson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
Dec 04, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia!

December 02, 2018

Wonderful Experience. Friendly. Honest. Customer Focused Perry and Jasmine were fantastic. Perry was quick to great us and ask what we were looking for. He provided options and was not pushy. Once we agreed More

by br22tk3mr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Abreu, Perry Mallory
Dec 04, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for sharing your experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2018

Yukon My new Yukon had a vibration. James was able to get me new tires without any issues. The experience was painless. The drop off efficient and timely. More

by Clemsn87!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a wonderful day!

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