Jim Ellis Buick GMC Mall of GA

Oil change When we got to the service dept, we had to wait on someone to wait on us while there was someone standing behind a computer on his personal phone and When we got to the service dept, we had to wait on someone to wait on us while there was someone standing behind a computer on his personal phone and didn't acknowledge us. We had to wait on the guy who was conducting business on the phone to finish and then help us.b More

Great experience with new purchase I bought a Gmc Sierra from this dealership in June of 2018. The salesman I used was Mike Hatcher. The entire experience was great. Mike has a no press I bought a Gmc Sierra from this dealership in June of 2018. The salesman I used was Mike Hatcher. The entire experience was great. Mike has a no pressure style and allows you to pick the vehical that YOU want. His knowledge about the vehicle is top notch and he answered any question I had about the new truck. Can't say enough good things about Mike and this dealership. More

All around excellent job! The technician was on time, and friendly. The car was kept clean, and the service was impecable. All in all, a professional experience. We will be The technician was on time, and friendly. The car was kept clean, and the service was impecable. All in all, a professional experience. We will be back for the next needed service. More

We bought a car Blake Kenya was very friendly and helpful, knowledgeable and gave us the best deal he could I would recommend my family and friends to shop here Blake Kenya was very friendly and helpful, knowledgeable and gave us the best deal he could I would recommend my family and friends to shop here More

Best car buying experience Staff was knowledgeable and so great at helping us get our brand new car. We are in love with our Yukon and we loved the entire experience. Staff was knowledgeable and so great at helping us get our brand new car. We are in love with our Yukon and we loved the entire experience. More

Awesome! Thank you! I have bought several cars in the past at different dealerships, I have to say this was by far the best experience I have ever had. We had to drive 2 I have bought several cars in the past at different dealerships, I have to say this was by far the best experience I have ever had. We had to drive 2 1/2 hours and I am so thankful we did. It was an all around great experience. when I buy another vehicle it will be with Jim Ellis Buick GMC Mall of GA. Thank you! More

Great Service Blake Kenya took excellent care of us. From the first phone conversation to the very end we had a great experience. By far the best visit to any deale Blake Kenya took excellent care of us. From the first phone conversation to the very end we had a great experience. By far the best visit to any dealership. More

Great place I had to have my transmission replaced. They worked with me to get my costs down, found some discounts and even got me a discounted rate on a rental, I had to have my transmission replaced. They worked with me to get my costs down, found some discounts and even got me a discounted rate on a rental, because my insurance didn't cover it. Wonderful! More

Service I was extremely disappointed that my truck was limited because of a DEF issue, my wife was without a vehicle for a week before I came home from the ro I was extremely disappointed that my truck was limited because of a DEF issue, my wife was without a vehicle for a week before I came home from the road, David Gonzales was very helpful in getting the issue resolved and covered by the special warranty, thank you. More

David will take care of you David helped me out with my car he understood where I was financially wise and mad sure I got my car working again the customer service was great David helped me out with my car he understood where I was financially wise and mad sure I got my car working again the customer service was great More