Jim Ellis Buick GMC Mall of GA

Safety Recall and Routine Service Excellent experience with the service department, from the gentleman who greeted me at the door to Sean who oversees my car's service, Very professio Excellent experience with the service department, from the gentleman who greeted me at the door to Sean who oversees my car's service, Very professional and customer-focused staff. More

Overall Great customer service Quick service,Friendly and helpful Staff! Everytime I come in to service my car I deal with the same person which I absolutely love Instead of having Quick service,Friendly and helpful Staff! Everytime I come in to service my car I deal with the same person which I absolutely love Instead of having someone different on every visit so whoever came up with this Had a brilliant idea! More

Awesome 😎 Jim Ellis is the best been getting my vehicles there for 10 years 3rd car from them They worked with me over several weeks to get me the best deal p Jim Ellis is the best been getting my vehicles there for 10 years 3rd car from them They worked with me over several weeks to get me the best deal possible More

Great Experience Jim Ellis was very professional compared to other car dealerships that I've worked with in the past. The whole process was stress free and easy. I w Jim Ellis was very professional compared to other car dealerships that I've worked with in the past. The whole process was stress free and easy. I would definitely recommend them. More

Part Change on Recently Bought Used Car Bought a Denali Yukon that needed a part change week one. The dealership brought me in asap and paid for the cost of replacement. Wow Bought a Denali Yukon that needed a part change week one. The dealership brought me in asap and paid for the cost of replacement. Wow More

Purchase Experience My purchase experience was wonderful. A bit of a long wait for a title but that is evidently Georgia delay. I am still missing one key fob but I hav My purchase experience was wonderful. A bit of a long wait for a title but that is evidently Georgia delay. I am still missing one key fob but I have been assured that I will receive it. Mike Jones More

Great! The whole sale process was fantastic! Alan was great to work with! I would recommend asking for Alan if you ever go in, as he was honest, fair, quick, The whole sale process was fantastic! Alan was great to work with! I would recommend asking for Alan if you ever go in, as he was honest, fair, quick, and to the point. Overall fantastic experience and we will definitely be back for our next purchase. More

Customer-service experience: outstanding. The staff was friendly, courteous and professional. The service of my vehicle was completed in a timely manner by the tech experience: outstanding. The staff was friendly, courteous and professional. The service of my vehicle was completed in a timely manner by the technicians. More

Oil change When we got to the service dept, we had to wait on someone to wait on us while there was someone standing behind a computer on his personal phone and When we got to the service dept, we had to wait on someone to wait on us while there was someone standing behind a computer on his personal phone and didn't acknowledge us. We had to wait on the guy who was conducting business on the phone to finish and then help us.b More