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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,948 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,948 reviews

October 22, 2018

Drive 23 miles to get here and totally worth it! Jasmine has always been most helpful. Super service! She is very knowledgeable and very willing to solve any problems. Has been a pleasure to deal wit More

by BabyBuickowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Abreu
Oct 24, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

Oct 28, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

October 20, 2018

Great showroom I was walking thru the showroom while getting my car serviced. I spoke to Alan about some questions of a couple of new cars I was interested in. He More

by Dollar Crow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Cavell, Chris Stout
Oct 22, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Mall of GA for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for the positive feedback, and we hope that you have a great day!

October 20, 2018

Great Experience Came to Jim Ellis to trade my car and was helped by Blake Kenya, and he was awesome. Very knowledgeable and not pushy st all. Also appreciated the aaa More

by Kmsequ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Abreu, Blake Kenya
Oct 22, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

October 19, 2018

Purchase of used vehicle "Fantastic experience!!! I recommend Jim Ellis." Had a first-class experience here. My familiy needed a used vehicle as the one we had was written- More

by epaulnelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Rudow
Oct 22, 2018 -

Jim Ellis Buick GMC Mall of GA responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!

October 19, 2018

Purchase Transaction Very satisfied with purchase. Entire staff were pleasant and helpful. Sami Karaki is an excellent sales person. Extremely friendly, accommodating a More

by WENDELLTONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALL EMPLOYEES, Fred Marszalek, Jeff Ryberg
Oct 22, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 19, 2018

Quick, Courteous, & Convenient! Always professional and efficient. Service advisors make reccomendations on upcoming services needed and add-ons with no pressure. Waiting area is ver More

by CRJORDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

October 19, 2018

Olemiss rebel fan Overall excellence. Blake was upfront and very understanding of my situation. We talked before any paperwork was printed. Discussed my concerns and we More

by Olemiss fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Kenya
Oct 22, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

October 18, 2018

Amazing Just bought a brand new Yukon from Jim Ellis and the service was impeccable! Blake and Sami went above and beyond to help me and my father. They treat More

by MaxSuhweil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Abreu, Blake Kenya
Oct 24, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! We can't wait to see you again, have a great day.

October 18, 2018

I would do business here again I came in from out of Town. I was helped and shown the car I was interested in quickly. The sale was quick and painless. And they even delivered a cle More

by BuffaloBills#1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Rudow, Jason Hoychick, Perry Mallory
Oct 22, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 18, 2018

Service The service department helped me to accomplish multiple issues with my truck and worked to make it affordable. I am very grateful for all they did. More

by bubba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Wright
Oct 22, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Bubba, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

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