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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,984 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,984 reviews

May 21, 2018

Not your best Nothing like leaving the dealership to have to come right back since the problem was even resolved. Then give excuses... need results! Several hours l More

by AUTIGERLOVER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Garrett
May 21, 2018

CHRIS WAS EXCELLENT Chris was great. Chris is the best. Chris deserves a raise. Don't ever loose Chris. Chris is hands down the best Advisor in the history of Advisors... More

by 2015camaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stout
May 25, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of GA! Please let us know if there is ever anything else we can do for you! Safe travels!

May 21, 2018

Aces to John and Jasmine Hats off to John Harrison for a laid back no hassle buying experience. Came in for a Yukon that was sold before I got there, but left with a Tahoe in More

by c.logan.hooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Abreu, John Harrison
May 25, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

May 21, 2018

Awesome service Service Consultant Kaleb Dance did an outstanding job following up with me regarding the progress of repairs to my vehicle while I was out of town dur More

by DHoward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Dance
May 25, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

May 21, 2018

excellent employees Staff excellent. Work with me over telephone to make deal. Was coming from Thomson Ga. Assured me they would not sell pu before I could get to dealer More

by cyd_0516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Pineda
May 25, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

May 21, 2018

New Yukon Denali Awesome sales experience!!! I would definitely recommend this dealership. Sami, Nasser and Chris Martin went above and beyond my expectations. D More

by Lonniencindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nasser Saban-Saban, Jasmine Abreu, Chris Martin
May 25, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're so glad that we were able to go above and beyond your expectations! Please let us know if there is ever anything else we can do for you! Safe travels!

May 21, 2018

Best experience, very knowledgeable about Buick Mike was very easy to work with and was so knowledgeable when we purchased our Buick Enclave. He took the time to answer all of our questions and expl More

by RobertD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hatcher, Fred Marszalek
May 22, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Congratulations on your new vehicle! We're glad to hear that Mike was so easy to work with! If you ever have additional questions or needs, don't hesitate to reach out! Safe travels!

May 25, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. We want you to feel comfortable from the moment you park, to the moment you leave with one of our vehicles! We're so happy to hear Mike went the extra mile to be sure you were completely satisfied and leaving with smiles on your face. Please let us know if there is ever anything else we can do for you! Safe travels!

May 21, 2018

Bought a new Sierra SLT I am totally satisfied with my experience with buying a new pickup at Jim Ellis Buick - GMC of Buford. My salesman, Mike Hatcher, was very procession More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hatcher, Fred Marszalek
May 25, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to read such wonderful comments about your recent experience with us, Bill! We look forward to your next visit! Take care!

May 19, 2018

Ken is Fantastic Ask for Ken. He is the best. My wife is handicapped with special modification needs. He never rushed us and even helped us out on several occasions More

by timhydrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Marszalek, Jason Hoychick
May 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

May 19, 2018

Top Customer Service Chris took his time to listen to my concerns with my truck. He called and provided detailed information on how they checked my vehicle. Explained it More

by MariaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Martin
May 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Mall of GA for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Have a wonderful day!

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