Jim Ellis Buick GMC Mall of GA

Efficient and helpful staff. I made an appointment, they were ready when I arrived and the inspection and oil change was done efficiently. I will continue to use Jim Ellis for bot I made an appointment, they were ready when I arrived and the inspection and oil change was done efficiently. I will continue to use Jim Ellis for both our cars. More

Fast and helpful We showed up last Friday night for a test drive and bought the car Saturday! Fred and Sammi were so helpful and very friendly! They worked with us We showed up last Friday night for a test drive and bought the car Saturday! Fred and Sammi were so helpful and very friendly! They worked with us on price and made sure that we were happy with our purchase. Thanks again Fred and Sammi! More

Easy deal Chris was very easy to work with and Jasmine took care of the paperwork. The car was very clean and in excellent condition. Jim Ellis had it service Chris was very easy to work with and Jasmine took care of the paperwork. The car was very clean and in excellent condition. Jim Ellis had it serviced and ready very quickly. It was the least amount of effort I've ever had buying a car. More

SUV purchase We went back and saw John Harrison to purchase another vehicle. We would recommend him to anyone looking for a vehicle . Very pleasant experience. We went back and saw John Harrison to purchase another vehicle. We would recommend him to anyone looking for a vehicle . Very pleasant experience. Good customer service More

Excellent service working with Kaleb. The problem with my engine light was quickly diagnosed as a stuck purge valve and fixed. Since I was still under warranty, there were no charges. I The problem with my engine light was quickly diagnosed as a stuck purge valve and fixed. Since I was still under warranty, there were no charges. I asked Kaleb for a quick wash, which he said he'd handle himself. However, the car wash was down, so he gave me a raincheck, which I will use on my next service. More

Oil Change /Tire Rotation I have been unsatisfied with Jim Ellis in the past and I have been going to the GMC dealership in Duluth for the past 6 months. But with living only I have been unsatisfied with Jim Ellis in the past and I have been going to the GMC dealership in Duluth for the past 6 months. But with living only 5 minutes from the Jim Ellis GMC dealership, I have decided to give them another chance. I have very pleased to found a wonderful service rep... Chris Stout... who listened to my concerns about my car and handled it well. Chris was very friendly and appreciated your service. It was a much better experience and I will be sure to ask for Chris for my next service apt! More

Fantastic Sales Experience Nasser was fantastic to deal with. He was very personable and also knowledgeable of the vehicle we were looking at. He interacted very well with all Nasser was fantastic to deal with. He was very personable and also knowledgeable of the vehicle we were looking at. He interacted very well with all of us, and was just a pleasure to deal with. He stuck around beyond his normal day, and also well past closing time as we closed the deal. Would highly recommend. More

Professional and friendly Steve Eason was professional and knowledgeable about the products offered. Upon arriving he had the truck I wanted ready for a test drive. The staff w Steve Eason was professional and knowledgeable about the products offered. Upon arriving he had the truck I wanted ready for a test drive. The staff was friendly upon arriving and throughout the whole process. More

Professional They take care of the preventative maintenance that is scheduled and inform me of upcoming maintenance items so that I can plan ahead for them. The wa They take care of the preventative maintenance that is scheduled and inform me of upcoming maintenance items so that I can plan ahead for them. The waiting room is comfortable and the staff friendly. More