
Jim Ellis Buick GMC Mall of GA
Buford, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Constant change This dealership is not ethical in there service practices and can not keep qualified service underwriters and repair personal. You should include sale This dealership is not ethical in there service practices and can not keep qualified service underwriters and repair personal. You should include sale staff as well as the turnover is around 40%. Excuses for lack of responsiveness are phones that do not work properly, unrealistic demands of the sales staff for continued sales growth, computer problems, lack of accurate customer repair requests, and what appears to be overall poor working environment to name a few. In my opinion, it starts at the top with Jerry Howell the GM and channels to Wendy Farrar, the Service manager. After purchasing numerous vehicles from this dealership, I will be finding another. Buyer beware! More
Supurb car buying experience! This is the fourth vehicle that I have purchased in the last seven years and it was by far the best sales experience. After weeks of searching for the This is the fourth vehicle that I have purchased in the last seven years and it was by far the best sales experience. After weeks of searching for the right vehicle we walked into Jim Elis GMC and were cordially greeted by the kindest and most knowledgeable salesman ever, Joe Hecht. In the past car buying has been somewhat of a stressful task, but not this time, with Joe it was seamless. More
Trustworthy salesman! My experience at GMC with Isaac was phenomenal! He was very informative and delivered trustworthy advice which made my decision to purchase very easy. My experience at GMC with Isaac was phenomenal! He was very informative and delivered trustworthy advice which made my decision to purchase very easy. I would recommend any client to personally ask for him because he will truly deliver the best options for any budget. More
2017 Enclave purchase The whole buying process from start to finish was easy and painless thanks to Mr. Newton. Richard listened to our needs, he was very patient with no p The whole buying process from start to finish was easy and painless thanks to Mr. Newton. Richard listened to our needs, he was very patient with no pressure he even went above and beyond when he delivered our vehicle to us! Thank you for giving us truly exceptional service. More
Sami was GREAT! Best car buying experience I've ever had! His personality makes it fun and the process went by very quickly!!! I would highly reccomend Sami! Best car buying experience I've ever had! His personality makes it fun and the process went by very quickly!!! I would highly reccomend Sami! More
Allan and Dee were great! I had a wonderful experience purchasing my 2017 Yukon. The staff were great and welcoming. They made my car buying experience much better than my exp I had a wonderful experience purchasing my 2017 Yukon. The staff were great and welcoming. They made my car buying experience much better than my experience 4 years ago at their luxury competition. Thanks. More
2017 Cascada Purchase Jim Ellis continues to set the standard in every aspect of the car buying experience. This is the 3rd vehicle I have purchased from Jim Ellis and it Jim Ellis continues to set the standard in every aspect of the car buying experience. This is the 3rd vehicle I have purchased from Jim Ellis and it just keeps getting better and better. From the moment you drive onto the lot until the moment you drive out in a new vehicle its all about the customer. More
2017 Denali. Purchase Bought a 2017 Denali. Ken worked up a fair price. He stayed late to meet me and write up agreement. Ken came in following day (his day off) to as Bought a 2017 Denali. Ken worked up a fair price. He stayed late to meet me and write up agreement. Ken came in following day (his day off) to assist me with vehicle pick up. Then text me later to be sure I was enjoying the vehicle. Ask for Ken!! More
Awesome experience Steven was awesome and so helpful, also he actually listened and helped us find what we were looking for. Joe was also very helpful and these guys nev Steven was awesome and so helpful, also he actually listened and helped us find what we were looking for. Joe was also very helpful and these guys never pushed to try and get the sell. We actually went to purchase 1 vehicle and ended up buying 2. The entire staff seemed friendly and helpful. The facility was excellent A+ all the way More
GREAT EXPERIENCE Mike was awesome. Very personable and professional. He knew every detail about the Enclave we were interested in!! I appreciate the fact there are st Mike was awesome. Very personable and professional. He knew every detail about the Enclave we were interested in!! I appreciate the fact there are still a few people in sales who aren't so high pressured, and listen to the customer. The first time we went in, we were just wanting to test drive several vehicles because we weren't 100% sure which SUV we would get. I despise high pressured salespeople who won't leave you alone even though you just want to test drive. This happened with other people, but NOT with Mike! I highly recommend going to see Mike Hatcher if you want a great experience in buying a new car!! Dee Hong in finance answered all questions when finalizing purchase! Great experience all the way around!! More