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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
4,198 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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3600 Buford Drive

Buford, GA

30519

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Showing 4,198 reviews

June 03, 2024

Time waiting for the vehicle was reasonable and the service advisor Kevin was very helpful More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Wellborn
Jun 07, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and this wonderful review!

June 03, 2024

The customer service is top notch and the sales people are super friendly. I highly recommend going here first! More

by jeffreyl.johnston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Lamothe
Jun 07, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We want all our clients to have a comfortable and stress-free experience with us!

June 02, 2024

Great dealership. Treated me with care. Lou was the best! He was personable, treated me with kindness, showed that he cared. He was very knowledgeable and went above a More

by Bex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Lamothe
Jun 07, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and this wonderful review! We're happy to hear you had such a positive experience with our team!

June 01, 2024

This man was so considerate and called me to guild me through the overall process. He didn't pressure me and he let me make a conscience decision about my purchase. He knew the details about the car and More

by SAWYERSAMUEL77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Lamothe
Jun 07, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience!

Jun 07, 2024 -

SAWYERSAMUEL77 responded

We love the car and the overall process. You guys rock!

June 01, 2024

They do what needs to be done and they do it with kindness. I don’t mind having to drive from Athens to Buford.. More

by FVJORDAN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 07, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

June 01, 2024

Great crew at Rick Ellis and everyone more than helpful. I will for sure be back and I love the new truck thank you! More

by MCHILDERSJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison Henry
Jun 07, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

May 31, 2024

My vehicle was returned to me covered in grease both on the outside and all over my leather seats and dash. Terrible service experience. More

by BRADLEYBECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Barnes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for bringing this situation to our attention. We sincerely apologize that we fell below the standard of work that we strive to achieve. To our knowledge, you have been in communication with our service manager, Nick Rose, and are working towards a resolution. Please contact us directly with any additional questions or concerns.

May 30, 2024

Always excellent service! Accommodating and informative. Takes very good care of my GMC Sierra 1500 More

by KINGRICH08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Gay
Jun 07, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience!

May 29, 2024

As soon as my husband and I stepped out of our car we were treated like FAMILY 🥰 Mr Ben greeted us with a big smile, he was very knowledgeable and was very patience. As we checked out different cars, w More

by kheyward16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Atuegwu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelton Story and Ken Wang
Jun 07, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and this wonderful review!

May 29, 2024

Great customer service, very attentive, overall an amazing Organization. The salesman listens. Must definitely will recommend. More

by Artavia.Clark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrey Nickolaev, Sami Karaki, Phil Scott
Jun 07, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

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