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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,979 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,979 reviews
Verified Customer
January 17, 2024
Great buying experience everyone was super friendly and nice I will definitely be buying from them again in the future nice I will definitely be buying from them again in the future More
by zachsharpton
January 17, 2024
My experience at jim ellis was amazing. Craig Ebel was very professional. He made the buying process very easy.I will refer everyone to see Mr Ebel in the future. Craig Ebel was very professional. He made the buying process very easy.I will refer everyone to see Mr Ebel in the future. More
by gary.pecchio
Employees Worked With
January 17, 2024
Where. Can I start well they have great customer service any questions or concerns they were able to put me at ease and take time out to show me hands on wi Can I start well they have great customer service any questions or concerns they were able to put me at ease and take time out to show me hands on with the vehicle and I no I can be a handful but the were patient with me even though I’m from New York my daughter and other family members lives in Georgia so I’m frequently there and be sure to stop when I’m in Georgia Thank you More
by mistyluv63
Employees Worked With
Josh and Tyler I forgot the othe two
January 17, 2024
I have a service plan for my 2023 GMC but they said they didn’t take it. I called the dealer I bought it from and they stated that all they had to do was call them and they would pay for the maintenance ser didn’t take it. I called the dealer I bought it from and they stated that all they had to do was call them and they would pay for the maintenance service I was there to receive. That did not happen and I ended up paying out of pocket. More
by leo81893
Employees Worked With
January 17, 2024
Prompt and friendly service! Worked me in with a bad tire and were also able to get my needed device done. Worked me in with a bad tire and were also able to get my needed device done. More
by Col2020
Employees Worked With
January 17, 2024
This is the 2nd vehicle purchased from Jim Ellis. Sam and Fred are FIRST CLASS!!! Sam and Fred are FIRST CLASS!!! More
by MARKPALLOTTA
January 17, 2024
Their service department is a joke. I took my car in for a sunroof fix on my 2022 Yukon xl. I picked it up and it didn’t work. They had it for 2 days. Then I had to bring it back as the I took my car in for a sunroof fix on my 2022 Yukon xl. I picked it up and it didn’t work. They had it for 2 days. Then I had to bring it back as they couldn’t get the part timely. More
by Jessica
January 17, 2024
Hands down the best dealership in Georgia. Great customer service and always willing to help Great customer service and always willing to help More
by CMOORER6
