Jim Ellis Buick GMC Mall of GA - Service Center

Kevin was extremely helpful ! ! Had to get new tires and I showed him a quote and they matched it!! Also had the car detailed at the same time and the did a super job!! Well done, ! Had to get new tires and I showed him a quote and they matched it!! Also had the car detailed at the same time and the did a super job!! Well done, I will be back. Christine Kerr More

Visit was efficient and professional. Dropped us off at Mall of GA while doing the repair. Picked us up when they were finished. Dropped us off at Mall of GA while doing the repair. Picked us up when they were finished. More

Honored the appointment and time. Courteous staff. Clean facility. No issues or complaints. Thank you Courteous staff. Clean facility. No issues or complaints. Thank you More

It is easy to schedule the service appointments. They also are quick which is great! They also are quick which is great! More

I’m very satisfied with the customer service I will recommend this dealer to a friends recommend this dealer to a friends More

I have only had the best service sent bought this vehicle here and James has been there for me. here and James has been there for me. More

Lazy, incompetent, and cant give 2 xxxxs about customers. Told us the warranty wouldn’t cover the issue because of improper care of vehicle. This was a complete lie. Then when we pick up the truck it says Told us the warranty wouldn’t cover the issue because of improper care of vehicle. This was a complete lie. Then when we pick up the truck it says part failure having nothing to do with proper maintenance. I have bought a lot of vehicles from a lot of dealers and by far Jim Ellis is the worse. That means all of them as far as I am concerned. More

Brandon is always so friendly and gets things handled very efficiently. They also do a great job on my truck. very efficiently. They also do a great job on my truck. More

Great and fast service. Very friendly and knowledgeable service advisor. Video status of vehicle was awesome Very friendly and knowledgeable service advisor. Video status of vehicle was awesome More

Courteous people, clean showroom with customer waiting with beverages. Work completed on time. Car protected from getting dirty. with beverages. Work completed on time. Car protected from getting dirty. More