Jim Ellis Buick GMC Mall of GA - Service Center

No appointment - last minute help needed- Saturday- I needed my truck checked because it seemed to be skipping/missing a little. Called on Friday, I was in town for Christmas, to see if they could see m I needed my truck checked because it seemed to be skipping/missing a little. Called on Friday, I was in town for Christmas, to see if they could see me. They did not have an appointment available but said be here at 7:30 AM Saturday morning. They scoped the truck and had me on my way by 9:00 AM. Great service. Great Christmas Sweater Sean. More

Oil Change/Tire Rotation Sean was helpful and knowledgeable and went out of his way to get me out as quickly as possible. I would not hesitate to recommend Sean and Jim Ellis Sean was helpful and knowledgeable and went out of his way to get me out as quickly as possible. I would not hesitate to recommend Sean and Jim Ellis again. More

Service for GMC Denali It was a very nice service department. They even got us a ride to the Mall of Georgia so we didn’t have to wait. They were very professional. It was a very nice service department. They even got us a ride to the Mall of Georgia so we didn’t have to wait. They were very professional. More

my first time having my new vehicle serviced I made the mistake of showing up without having a appointment. I just showed up at 7:30am after traveling an hour I was almost turned away until Jess I made the mistake of showing up without having a appointment. I just showed up at 7:30am after traveling an hour I was almost turned away until Jessica Walter made an arrangement for me to get my first service completed. I promised to make appointments for future service. More

Always accommodating Chris is always easy to reach and accomdating when scheduling any service for husband and myself. When scheduling an appointment, our cars are taken b Chris is always easy to reach and accomdating when scheduling any service for husband and myself. When scheduling an appointment, our cars are taken back immediately and serviced ASAP. More

Simple and easy Came in for wipers, oil change and tire rotation. In and out in 50 minutes. Had a chance to catch up with big Steve who sold me my truck too. Came in for wipers, oil change and tire rotation. In and out in 50 minutes. Had a chance to catch up with big Steve who sold me my truck too. More

Pleasant, helpful personnel but a credit miscommunication James the service manager was very good at explaining the work they were recommending. As far as I know the work done will be good. Waiting accommod James the service manager was very good at explaining the work they were recommending. As far as I know the work done will be good. Waiting accommodations are very nice with beverages and snacks. My only complaint was at checkout. I had received a card recently showing I had a $25 service credit. When they pulled my info up online they said I had none. Part of the reason I drove 25 miles for service was this credit. I have always been happy here in the past with the work and the personnel. So while this is frustrating in the bigger scheme of things it is no big deal. More

Great Costumer Service Great costumer service, in and out in about an hr. Great facility and great people. Definitely coming back. My first GMC truck and i love it Great costumer service, in and out in about an hr. Great facility and great people. Definitely coming back. My first GMC truck and i love it More

Services were provided as agreed upon at price negoiated. The only item I will mention is the service writer indicated that the car would be cleaned as part of the service and it appears that it was not. No The only item I will mention is the service writer indicated that the car would be cleaned as part of the service and it appears that it was not. No biggie, just was not performed as mentioned when dropped off. More