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Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,337 Reviews

2,337 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

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April 15, 2024

Great Service provided during my Car Repair. . Jim Ellis listen to all my concerns and needs. Gave me fall cost of repairs before working on my car very appreciative. More

by PAMELA3.THOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful!

April 12, 2024

Easy in and out, simple service with oil and rotation but team was great and very professional. More

by JAY.YOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia!

April 11, 2024

Texted me about my car and sent a video showing all areas of my car. More

by Carole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful!

April 10, 2024

In for diagnostic and nothing was found to be an issue. Safe for us to travel! More

by janprivateer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're glad everything was completed quickly and to your satisfaction!

April 10, 2024

Jim Ellis Buick GMC MOG Service Department always provides good services. Every time I have been there the facility is clean. More

by LUETISHIAJARRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we're glad to hear you enjoyed your visit.

April 10, 2024

Went in for my first service in December. Service Department was extremely busy that day even though I had an appointment. Staff was very polite and apologetic for the slow service however th More

by philwright72
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

April 10, 2024

Checked my issue quickly Worked fast and did everything they could to find my issue. Had the car for 2 days. More

by ELLI6957
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we are very happy we could provide you with a positive experience!

April 10, 2024

I always have the best experience at this location. Great service, personable, kind, and efficient. More

by ndcamp70
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and this wonderful review!

April 10, 2024

Came in for an oil change. It took over two hours. I don’t understand why it took so long when I had an appointment. More

by Barbaracop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for your feedback! We hope you have a great day!

April 10, 2024

I had great experience with the dealership and definitely would be back for more future service. Thank you, More

by carlf4616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

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