Back

Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,281 Reviews

2,281 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

Sort by
May 19, 2023

Everyone always friendly and inquisitive of what service needs will be done. Very experienced in answering questions. More

by gsmith659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience!

May 19, 2023

i love this dealership i am always satisfied with everything i request done to the car More

by JUANA.ALFARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Buffington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ropp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 17, 2023

5 James was attentive and detailed in communication. Quick response James was attentive and detailed in communication. Quick response to my questions and agreed to communicate with my father and getting More

by jconstantino917@gmail.com
Recommend Dealer
Yes
Employees Worked With
James Stecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
Jun 29, 2023 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

May 16, 2023

I have always received excellent service from this dealership. They try to keep you informed throughout the process. However, it was a good thing I checked to be sure the wheel lock was returned. Ed h More

by NJMETZ330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Jim Ellis Buick GMC Mall of GA responded

We sincerely value your business and look forward to your next visit!

May 15, 2023

Great to employees and so nice They take the time to explain what wrong and answer all the questions I had. More

by Elizabeth.orellanna@gmail.com
Recommend Dealer
Yes
Jun 29, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Thank you again for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

May 15, 2023

The dealership has been excellent on estimating time of completion. The dealership has been able to provide service appointment times that fit my requirements. More

by MNJ1JWM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim South
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christie Ledbetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Rogers, Rina Centeno
Jun 29, 2023 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction!

May 12, 2023

1st class in every aspect Welcomed, efficient and thorough timely repairs Repairs your competition could not discover More

by gfarrar@msn.com
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
May 10, 2023

James was very helpful and polite. Always buy Buicks. Great service. Clean facility. Nice people. More

by cynthia@cdrems.com
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
Jun 29, 2023 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful!

May 10, 2023

Excellent service, great personality clean area, I really recommend the service Jim Ellis provided Thank you More

by telabeach10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

May 09, 2023

Every one there is clear and knowledgeable about all that was needing to be done. More

by brighten.electric.inc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Jim Ellis Buick GMC Mall of GA responded

We want all our clients to have a comfortable and stress-free experience with us!

...
61
...