Jim Ellis Buick GMC Mall of GA - Service Center

Melissa Toole was absolutely amazing. Very knowledgeable, assisting, and super helpful. Will come back thanks to Melissa. Have been servicing my vehicle here for many years and she gave m Very knowledgeable, assisting, and super helpful. Will come back thanks to Melissa. Have been servicing my vehicle here for many years and she gave my insight know one else has!!!! Top notch service to say the least! More

Thank you so much for my oil change. It's been a while since I had one. I need to drive more. Ed was very understanding & answered my questions.. It's been a while since I had one. I need to drive more. Ed was very understanding & answered my questions.. More

Great service, have used them for 6 years. Clean waiting room, very accommodating. They will also provide a loaner if you don't want to wait. Clean waiting room, very accommodating. They will also provide a loaner if you don't want to wait. More

Good and timely service. Kori was polite and served me well for first servicing . Will come back for all service. Kori was polite and served me well for first servicing . Will come back for all service. More

This report points towards the department that handles license plate, I was pulled over by Suwannee police dept for having expired license plate sticker, being black and what’s going on in our nation with license plate, I was pulled over by Suwannee police dept for having expired license plate sticker, being black and what’s going on in our nation with blacks being stopped by police left me very uncomfortable and this could have been prevented according to state dmv. More

Please write at least 15 words in this box, minimum. That's right, fifteen words! That's right, fifteen words! More

I received great customer service from the service department at Jim Ellis Buick Mall of GA. department at Jim Ellis Buick Mall of GA. More

Very comfortable and polite. It was like speaking with friends instead of total strangers. Definitely recommend! It was like speaking with friends instead of total strangers. Definitely recommend! More

Jim Ellis Buick has serviced my car for the last 11 years. It is the only dealership I trust to keep my car in excellent condition. years. It is the only dealership I trust to keep my car in excellent condition. More

The entire experience was fantastic. Simple, no pressure approach made my decision easy. Mike Hatcher was a true professional Simple, no pressure approach made my decision easy. Mike Hatcher was a true professional More