Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Mazda Marietta
Marietta, GA
2,172 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,172 reviews
August 14, 2020
I was impressed especially with the young man assisting me. He was apologetic, efficient and effective. I was also glad to see the health steps taken to insure everyone present was safe . me. He was apologetic, efficient and effective. I was also glad to see the health steps taken to insure everyone present was safe . More
by LINDAMCPHERSON
Verified CustomerEmployees Worked With
Peter Uko, Rose Shuck
August 14, 2020
Felt proper precautions were take to maximize safety of customers and employees. The staff was professional, friendly, and knowledgeable. Environment was clean and inviting. Well run! customers and employees. The staff was professional, friendly, and knowledgeable. Environment was clean and inviting. Well run! More
by JFROSS
August 14, 2020
Clean, super friendly staff and they did a great job. The only thing that held me back from 5 stars was the 2 hour wait. only thing that held me back from 5 stars was the 2 hour wait. More
by katie8290
Employees Worked With
August 13, 2020
Great service, efficient and friendly. Waiting area clean and Everyone was wearing masks which is important. Eddie was most helpful and courteous. Standard oil change. and Everyone was wearing masks which is important. Eddie was most helpful and courteous. Standard oil change. More
by juliejulie13
Employees Worked With
August 13, 2020
The dealership was very clean and well maintained. All employees with whom I came in contact were courteous and professional. Marion Gilbert listened carefully to what I was looking for in a car, and I am employees with whom I came in contact were courteous and professional. Marion Gilbert listened carefully to what I was looking for in a car, and I am very happy with my purchase of a 2016 Mazda 3. More
by TONYYORIO51
August 12, 2020
The salesman and the dealer were perfect. Did a great job explaining everything to me. They allowed me to take multiple test drives to feel comfortable in my purchase. They made the buying experience as seam explaining everything to me. They allowed me to take multiple test drives to feel comfortable in my purchase. They made the buying experience as seamless as possible. More
by tunde
Employees Worked With
August 12, 2020
Mike was so kind and helpful. I never felt pressured and was treated with respect. Great folks to work with! Honest and so so friendly! was treated with respect. Great folks to work with! Honest and so so friendly! More
by Aeb0892
Employees Worked With
August 12, 2020
They are always fast and efficient. Work was easy to schedule. The job is finished, on time, and the car is clean, with no issues, when I pick it up. schedule. The job is finished, on time, and the car is clean, with no issues, when I pick it up. More
by walterjmay
Employees Worked With
Doug Aldridge
August 12, 2020
Feroze was a pleasure to negotiate with, unlike his superior, Tos, who almost put blame on us, the customer, for a situation that he put himself into. I would definitely purchase a car again at Jim Ell superior, Tos, who almost put blame on us, the customer, for a situation that he put himself into. I would definitely purchase a car again at Jim Ellis Mazda of Marietta. More
by charles.tristate
Employees Worked With
Tos , Feroze Iqbal
August 12, 2020
July 30, 2020, I took in my just bought 2005 Mazda 6 for routine air bag recall service. This is my first Mazda. Because this was a used car, I asked for an extra key to be made. I waited over 2.5 hours for routine air bag recall service. This is my first Mazda. Because this was a used car, I asked for an extra key to be made. I waited over 2.5 hours for the recall repair to be completed to find that the driver’s side seats had two rips that were not there before. I alerted Doug. He alerted Rose Shuck who took pictures and promised to get back to me with a resolution. A week later, Ms. Shuck explained that all the vendor could do was to sew the rips on the present upholstery and this would take at least half a day. I had already spent 3 hours at the dealership for what should have been a routine recall repair. The prospect of spending 4 more hours was not in my schedule. This is not the kind of customer service that I would expect from a Mazda dealership. My suggestions to make up for this inconvenience: 1) Reimburse me for the key that was made or 2) Have the vendor come to my home to fix the problem. Please make this right. Thank you. More
by bdebtfree
Employees Worked With
Rose Shuck
