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Jim Ellis Mazda Marietta
Marietta, GA
2,141 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,141 reviews
June 04, 2020
Wonderful experience, they were not pushy at all. Made me feel very comfortable to purchase my new to me mazda3. Even offered me cool water while I drove a few cars before making my final decision. feel very comfortable to purchase my new to me mazda3. Even offered me cool water while I drove a few cars before making my final decision. More
by NUKETECK
Verified Customer
June 04, 2020
All the staff was very polite and very helpful. The cars are in great condition. I will consider them again for my next car purchase and will recommend them to anyone looking for a car are in great condition. I will consider them again for my next car purchase and will recommend them to anyone looking for a car More
by Jodysmith99
Employees Worked With
Other Employees :
Daryl NeSmith, Doug Aldridge, Keith Paulk, Peter Uko, Feroze Iqbal, Rose Shuck
June 02, 2020
Maron Smith was my service advisor. Very attentive and took great care to get me in on time with my appointment and updated as things progressed. took great care to get me in on time with my appointment and updated as things progressed. More
by A. Customer
Employees Worked With
Maron Smith - five stars
June 02, 2020
The staff was courteous as soon as I walked in that morning! I didn’t have to wait long for my car to be serviced! I appreciate the dealership thinking of first responders! morning! I didn’t have to wait long for my car to be serviced! I appreciate the dealership thinking of first responders! More
by Jkamile75
Employees Worked With
Other Employees :
Doug Aldridge, Keith Paulk, Peter Uko, Rose Shuck
May 31, 2020
Service Advisor Mr. Doug Aldridge is an absolute pleasure to work with. He is focused on the entire customer service process while providing individual attention to my Mazda concerns. to work with. He is focused on the entire customer service process while providing individual attention to my Mazda concerns. More
by DENTWALAN
Employees Worked With
Doug Aldridge, Rose Shuck
May 31, 2020
The dealership was very clean and spacious. Everyone who made eye contact with me spoke and were very friendly. I wasn’t a fan of dealerships but they’ve changed my mind. made eye contact with me spoke and were very friendly. I wasn’t a fan of dealerships but they’ve changed my mind. More
by Elle
May 31, 2020
They always take great care of me at Jim Ellis Mazda! Eddie, Doug and Robin are awesome! Thank you for consistently exceeding my expectations at every visit. Eddie, Doug and Robin are awesome! Thank you for consistently exceeding my expectations at every visit. More
by TREYHUNT
Employees Worked With
Other Employees :
Robbin is phenomenal at checkout!, Doug Aldridge
May 30, 2020
Eddie is so polite and such a pleasure to work with. He keeps me coming back to the dealership even after a move out of the immediate area. The staff is kind, the facility is clean. keeps me coming back to the dealership even after a move out of the immediate area. The staff is kind, the facility is clean. More
by MALEIGHYORK
Employees Worked With
May 30, 2020
A great experience We had a great experience purchasing a vehicle. Our salesman, Mike Fresquez, was kind and very knowledgeable. He's obviously proud of the brand and en We had a great experience purchasing a vehicle. Our salesman, Mike Fresquez, was kind and very knowledgeable. He's obviously proud of the brand and enjoys working with people. We really enjoyed working with him. We'll likely be back someday. More
by jcmeyer8
May 26, 2020
They didn’t have the windshield in stock even though I made an apt. to do so a week in advance. Took 4 hours before even notifying me they didn’t have it. When it was finally installed It doesn’t seem lik made an apt. to do so a week in advance. Took 4 hours before even notifying me they didn’t have it. When it was finally installed It doesn’t seem like it was installed right bc I hear noise while driving into the hwy. also low tire pressure light came on while I pulled so had them check it out, and when I picked it up I assumed it must of just needed air. However, 10 minutes after leaving my tire is completely flat on the hwy, because they some how didn’t see a huge nail in the tire. I also was having problems with my headlight and it took them two days to figure it out and got charged the labor for them to just come back and tell me I need a new one. I’m just going to give them a break however and assume they were short staffed or something because I did go during the peak of the virus. Overall it was a horrible experience! More
by Paulglakas
Employees Worked With
