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Jim Ellis Mazda Marietta
Marietta, GA
2,141 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,141 reviews
May 20, 2020
We chose Jim Ellis because we still own the very first Miata they ever sold, a 1990 model and they have been very good on service. Also my daughter bought a Mazda3 Hatchback from their other location in 2 Miata they ever sold, a 1990 model and they have been very good on service. Also my daughter bought a Mazda3 Hatchback from their other location in 2018 and they treated her well. COVID-19 protocols were in effect and they were very cautious. We met our salesman Mike Fresquez and immediately took to him. He assisted us for three days in selecting the car we wanted and negotiating the sale. They made it easy and we feel very satisfied with the deal we got. The car was a birthday present for my wife and when we went back to pick it up on her birthday there were balloons on the windshield and a gift of beautiful keychains was given to her. It was so very nice and Mike has been diligent in following up to make sure that everything is going well. He is a true professional. I have purchased over 40 cars in my life and Mike Fresquez was the most patient and knowledgeable automobile salesperson I have dealt with in many, many years. I will definitely send some business his way. Funny Coronavirus note. Until the very last minute after four visits to the dealership we did not know Mike had a mustache! He had worn a mask the entire time and as we were leaving I asked him to take it off for a photo with my wife. Each was posed on a different side of the car so social distancing was maintained and up pops a full mustache. What a surprise! Thank you Mike and thank you Jim Ellis. More
by thejudge
Verified CustomerEmployees Worked With
Other Employees :
TOS- Sales Manager- excellent 5 star, Nestor Diya
May 20, 2020
Best car buying experience I have had in the last 30 years! A delightful dealership environment with EVERY employee ready and willing to see to my every need. This dealer should be used as an example to all dea A delightful dealership environment with EVERY employee ready and willing to see to my every need. This dealer should be used as an example to all dealerships on the art of positive customer relationships. More
by kmlucier
Employees Worked With
Paul Jones
May 18, 2020
Eddie is the man! He always takes good care of my wife’s car when we bring it up for service and other check ups car when we bring it up for service and other check ups More
by WILL L WATKINS
Employees Worked With
May 17, 2020
Everyone I dealt with at the dealership was friendly and I love my car. But I can’t give them 5 stars because the title company they deal with for out of state registration and personal plate transfer are t I love my car. But I can’t give them 5 stars because the title company they deal with for out of state registration and personal plate transfer are totally clueless!! More
by RATSONDUTY
May 17, 2020
Everyone is very friendly and customer oriented. They work hard to address any issues and resolve to completion. I have been purchasing cars from Jim Ellis since 1995. work hard to address any issues and resolve to completion. I have been purchasing cars from Jim Ellis since 1995. More
by CONNIECLASS
May 14, 2020
The dealership was very helpful and accommodating. They worked with me to find a way to mitigate the cost of the repair. I appreciate the excellent service they provided! I’ll be going back to Jim Ellis M worked with me to find a way to mitigate the cost of the repair. I appreciate the excellent service they provided! I’ll be going back to Jim Ellis Mazda! Though not real soon, I hope. More
by RPARKELLIS
May 13, 2020
Great customer service and the dealership is very nice as well! The waiting area is quite nice and what makes it better is they offer complimentary drinks and snacks. well! The waiting area is quite nice and what makes it better is they offer complimentary drinks and snacks. More
by Blopez2684
May 13, 2020
We had a great experience buying our new Mazda here. We bought a new CX-9 to replace our 2013 model, so we were familiar with Mazda. The selection at our local dealer wasn’t great, so we expanded our searc bought a new CX-9 to replace our 2013 model, so we were familiar with Mazda. The selection at our local dealer wasn’t great, so we expanded our search radius, which led us here. We did most of the deal online the day before, which was straightforward and made things simpler when we got there. The dealership was nice and comfortable to do business in and everyone was friendly. I’d be remiss if I didn’t single out our salesman, Marion Gilbert, as well. He was very friendly, professional, and, best of all, highly knowledgeable. He was able to point out many of the the things that had improved since our old Mazda and explain how many of the features worked. All in all, it was a great experience. More
by PUNCHER72
Employees Worked With
May 13, 2020
Investigated my brake issue correctly. Provided good Investigated my brake issue correctly. Provided good service and were able accommodate me on the same day! Excellent waiting area!!! I was Investigated my brake issue correctly. Provided good service and were able accommodate me on the same day! Excellent waiting area!!! I was an oot customer but was very pleased and would visit again! More
by KAMLESH.08
Employees Worked With
Doug Aldridge
May 12, 2020
This was the best car buying experience I have ever had. Bruno was the kindest and most knowledgeable salesman. Thank you so much for everything! Bruno was the kindest and most knowledgeable salesman. Thank you so much for everything! More
by JMCMILLIANWHEELER
Employees Worked With
Bruno 5 stars
