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Jim Ellis Mazda Marietta
Marietta, GA
2,141 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,141 reviews
March 23, 2020
This is the place to buy a car! Tos and Roosevelt are the best. They got me out from under a Mercedes that I hated and into beautiful new CX-30 best. They got me out from under a Mercedes that I hated and into beautiful new CX-30 More
by matthewstucker
Verified CustomerEmployees Worked With
Tos, Roosevelt Standifer
March 20, 2020
Pleasant customer Service. The help from parts department was superb. They found the part and it was inexpensive.Todd was superb and very personable. Kudos to you all. was superb. They found the part and it was inexpensive.Todd was superb and very personable. Kudos to you all. More
by MJWFLY
Employees Worked With
March 16, 2020
Really was not informed what actually was done or whether I need to look out for anything....Also the receptionist and people at the desk ignored customers and just conversed with each other. I need to look out for anything....Also the receptionist and people at the desk ignored customers and just conversed with each other. More
by LEWdesigner
Employees Worked With
Peter Uko
March 14, 2020
Great service.Doug was so helpful explaining what I had done.he is so courteous and knowledgeable So enjoy working with him always.also your building and waiting area is exceptional. done.he is so courteous and knowledgeable So enjoy working with him always.also your building and waiting area is exceptional. More
by PCWHITLOW22
Employees Worked With
Doug Aldridge
March 13, 2020
Good stuff. I appreciate Doug and his expertise. Awesome help. The service can be a bit quicker based on my experience at lexus and honda. They check you out within the hour for regular maintenance. help. The service can be a bit quicker based on my experience at lexus and honda. They check you out within the hour for regular maintenance. More
by shobshiv
March 13, 2020
Excellent service department. They are very thorough. The customer service representatives are knowledgeable and will explain the work that is done so you understand it. The customer service representatives are knowledgeable and will explain the work that is done so you understand it. More
by EWELLY
Employees Worked With
March 11, 2020
Most important thing for me is they honor their quote price for reasonable days. Yes it took more time in paying than deciding to buy. price for reasonable days. Yes it took more time in paying than deciding to buy. More
by harish1126
Employees Worked With
March 11, 2020
Wasn’t pleased with service. Went in for oil change, brake light warning light on, and infotainment issues, particularly maps not loading in cold weather. First question - would you like to buy apple pl brake light warning light on, and infotainment issues, particularly maps not loading in cold weather. First question - would you like to buy apple play for $400? Ended up getting a update at no charge but didn’t fix the issue, still the infotainment system reboots several times on cold mornings. Since come to learn it is a sign of a weak battery. The service visit ended up costing me 400 for brakes and another 600 or so for filters, etc. Felt totally violated. Won’t come back. More
by r10seys
Employees Worked With
Don’t remember
March 04, 2020
I was satisfied overall. Comfortable environment with drinks and snacks and friendly staffs. But, I am curious what technician checks for about "complimentary multiple points inspection". I noticed that drinks and snacks and friendly staffs. But, I am curious what technician checks for about "complimentary multiple points inspection". I noticed that the level of coolant is lower than minimum but it never been top off. More
by KENCHAI910
Employees Worked With
Doug Aldridge
March 04, 2020
I was recommended here and to Mike Fresquez who was absolutely amazing! I will recommend them over and over again, just like they were to me! This was my first time actually buying a new car, and the e absolutely amazing! I will recommend them over and over again, just like they were to me! This was my first time actually buying a new car, and the experience was so smooth and stress free!! And I love my new Mazda! More
by tjdowning12
Employees Worked With
