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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,024 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,024 reviews

August 27, 2019

Great customer service I came in to address a recall that had not been taken care of by the previous owner(s) of my vehicle. Even though I did not purchase my used vehicle a More

by Manneq Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2019 -

Jim Ellis Mazda Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

August 24, 2019

Good service, needs shorter wait time The service is great, but when I make an appointment somewhere I don't expect to wait 30 minutes just to drop off my car. I could have signed the More

by MariettaMazda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 28, 2019 -

Jim Ellis Mazda Marietta responded

Hello, we appreciate you taking the time to leave us this feedback. We're always looking for ways to improve. Please don't hesitate to reach out if there's anything additional we can do for you.

August 24, 2019

Thorough and professional Eddie is always on the ball and provides great customer service. I had a complication when paying by credit card but we were able to work around it. More

by mikepalace2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2019 -

Jim Ellis Mazda Marietta responded

That's great to hear, Mike! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 22, 2019

So happy My car broke down and Doug was very helpful with getting me a loaner last minute and getting my car up and running quickly and finding any problems th More

by Jareu0714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Aug 28, 2019 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you, and have a fantastic day!

August 19, 2019

5 Star Maintenance Service I appreciate the great customer service and excellent care of my car. I have never had a problem and would definitely recommend this service center. More

by YLANDAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2019 -

Jim Ellis Mazda Marietta responded

Thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you. Safe travels!

August 19, 2019

5th Mazda purchased from Jim Ellis I have been coming to Jim Ellis for new Mazda purchases since 2005. I really enjoy the staff, especially Mike Fresquez in sales!! Harvey in finance w More

by ED Mazda owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harvey in finance
Aug 21, 2019 -

Jim Ellis Mazda Marietta responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for the positive feedback, and we hope that you have a great day!

August 19, 2019

Great experience Mike and team were wonderful, they are honest, kind and knowledgeable. We would highly recommend this dealership. They have a nice facility and great More

by SAMEER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2019 -

Jim Ellis Mazda Marietta responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars. Thanks again for your business. Take care!

August 14, 2019

Great service I was greeted by a friendly customer care rep and waited on promptly. I was very surprised that my first service on my vehicle was free. More

by joycerange
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge
Aug 16, 2019 -

Jim Ellis Mazda Marietta responded

Your comments keep us motivated and working hard for all our guests. Please let us know if there is ever anything else we can do for you! Safe travels!

August 14, 2019

Friendly good service Mike is friendly and responsive. Worked with me for my needs and budget. Was helpful in explaining features. I recommend him and the dealership for v More

by penny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2019 -

Jim Ellis Mazda Marietta responded

Thanks, Penny! We appreciate your continued business with us, and we're looking forward to your next visit! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

August 13, 2019

CX5 First Service Service here is top notch. This is my 5th Mazda, all serviced exclusively at Jim Ellis Mazda Marietta. Everything is always explained well, prices see More

by PGKESSLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge
Aug 14, 2019 -

Jim Ellis Mazda Marietta responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

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