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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,024 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,024 reviews

August 03, 2019

Great! Love my cx5! The salesman (Dominick) was so nice and very knowledgeable! I appreciated the time he took to show me all the features. The finance guy (Harvey) was v More

by RachelCXGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominick Cutts, Harvey Newland
Aug 07, 2019 -

Jim Ellis Mazda Marietta responded

Rachel, thank you for your kind words and congratulations on your new vehicle. We're glad to hear we delivered such a great first time car buying experience. If there's anything further we can do for you, we are happy to help. Take care.

August 03, 2019

Courteous, professional, friendly Mike is the most professional salesperson with whom I have dealt in several years. I walked away from several dealerships before meeting him when we s More

by Heyjude
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl NeSmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Jim Ellis Mazda Marietta responded

Hello, thank you for your kind words and congratulations on your new vehicle. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out. We hope you have a great day.

August 02, 2019

Problem never solved on a first visit I did complain many times about my brakes making some squeezing noise but it’s never been taken care of. They did work on the repair but it’s not full More

by UDAY825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 02, 2019

Amazing, easy, hassle free, and so helpful! Bruno was amazing. The staff there was so helpful, quick, and buying my car was so easy. Honest people, reasonable, and friendly. They even stayed lat More

by alexking1229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno
Aug 05, 2019 -

Jim Ellis Mazda Marietta responded

That's great to hear, Alex! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 02, 2019

90 minutes for an oil change, but it was right before July 4 I had an appointment for an oil change in the afternoon on July 3rd. Facility was very clean and new. Prices for service a bit high. Took a while, but More

by EE1992444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Jim Ellis Mazda Marietta responded

Your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

July 31, 2019

Enjoyable experience I was able to purchase a CX-5 on the same day of my test drive at a very competitive price. Mike Fresquez was very knowledgeable and helpful. More

by jos.ignatius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2019 -

Jim Ellis Mazda Marietta responded

It is great to hear that everything was completed quickly and to your satisfaction! We look forward to your next visit. Take care!

July 31, 2019

Good place Doug has great patience with his client an very nice an polite as well ... tha other people there I’ve dealt with was very courteous as well More

by ladosiaroberson93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Aug 01, 2019 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us! Thanks again for the positive feedback, and we hope that you have a great day!

July 30, 2019

Great Deal This is the second new Mazda I have purchased from Jim Ellis. Both times, I was treated very courteously and professionally. I visited several other More

by DJMCGAHEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janquelle Nolan (sales), Harvey Newland (business)
Jul 31, 2019 -

Jim Ellis Mazda Marietta responded

Thanks for highlighting some of our staff who provided you with such a positive experience! Thanks again for your business! Take care!

July 28, 2019

Exceptional! I’m very pleased with the sales and service experience. I cherish the professionalism at this dealer No cute, loud, brash attention-getting commerc More

by Rocketman37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge
Jul 30, 2019 -

Jim Ellis Mazda Marietta responded

This is so great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service. We hope to see you in again soon!

July 26, 2019

All ways helpful I all ways have good service when I come there Eddie and Robin are very friendly and always helpful when I come for my car service More

by ROBIN_MOTSINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge
Jul 28, 2019 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us, Robin! Thanks again for your business! Take care!

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