
Jim Ellis Mazda Marietta
Marietta, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Great service . Everything was done the way I asked it to be done. On time went out of their way to make sure I was happy I would recommend them to anyone. Very nic . Everything was done the way I asked it to be done. On time went out of their way to make sure I was happy I would recommend them to anyone. Very nice service department and sales department. More
Good sound service I think the service was good. Seems like there is good team effort. Like all car dealers, I felt that the cost for flat tire replace and alignment wa I think the service was good. Seems like there is good team effort. Like all car dealers, I felt that the cost for flat tire replace and alignment was a bit over the top. Also, the MAZDA towing service was too difficult to use. I attempted to provide the required Phone numbered prompts from my IPhone 7 but the Mazda system could not pick up the prompt. I gave up and called a local wrecker service who charged 85.00. Also might be a good idea for Mazda to explain that their donut spare will not fit the front wheels and the rear tire must first be removed and replaced with the donut and the rear tire placed where the damaged front tire once was. The AAA repair service guy did not know about having to put the donut on the rear tire first . More
First maintenance at this dealership I went in to have my first maintenance on my 2016 Miata and they were ready for me. I got in and out without any delay or problems. I went in to have my first maintenance on my 2016 Miata and they were ready for me. I got in and out without any delay or problems. More
New car purchase After reaching out to multiple Mazda and Honda dealerships by email requesting their absolute best out-the-door price on a new CX-5 and CR-V, Mike Fre After reaching out to multiple Mazda and Honda dealerships by email requesting their absolute best out-the-door price on a new CX-5 and CR-V, Mike Fresquez quickly became the only salesperson I was interested to deal with. Unlike the others, Mike answered my questions in a very timely and straightforward manner. He respected that I had done my homework on pricing and needed to communicate by email or text given I was busy at work and didn't have time for phone calls. He made the purchasing process easy and efficient and took his time going over all aspects of the car with our daughter. In fact, because we were surprising our daughter with this car, Mike found a big red bow that was wrapped around the car when we arrived and even went along with our charade of pretending to be there to look at used cars for our daughter. All around good guy who we'd highly recommend to others. Thanks, Mike! More
My wife and I had the pleasure of working with Mike Fresquez and we couldn’t have been happier with our experience. From the introduction to leaving with our new car he was nothing but professional and Fresquez and we couldn’t have been happier with our experience. From the introduction to leaving with our new car he was nothing but professional and welcoming. I would recommend this dealership and Mike to anyone looking for a fare assessment of the best car for your family More
New car purchase Easy to do business with. Great price and very helpful staff. Worked with me to find the car that had the color, interior and options that I wanted. Easy to do business with. Great price and very helpful staff. Worked with me to find the car that had the color, interior and options that I wanted. More
Great place! Very good experience! I had an issue with my FOBs , and I had an issue with my informant screen. The FOBs was a quick fix and only a battery issue Very good experience! I had an issue with my FOBs , and I had an issue with my informant screen. The FOBs was a quick fix and only a battery issue and the informant screen was unable to be fixed but it turned out to be under warranty so I was THRILLED to learn that they would order me a new one under warranty. Everyone was over the top nice and genuine and the new waiting room area was really nice to hang out in. More
Great Mazda Dealership I loved how quick and accurate everything was done and then environment was so friendly and the hospitality is awesome. I would definitely recommend t I loved how quick and accurate everything was done and then environment was so friendly and the hospitality is awesome. I would definitely recommend this dealership to anybody looking to get their car serviced that drives a Mazda More
Mazda purchase review Ivan was really helpful and patient to show a variety of different versions on the model i was looking for. I am satisfied with the car i bought Ivan was really helpful and patient to show a variety of different versions on the model i was looking for. I am satisfied with the car i bought More
Does not listen to customers concerns. Unwilling to work with customers car issues instead try to sell unwanted work and at the end make customer wait unnecessarily. Will not take my car in Unwilling to work with customers car issues instead try to sell unwanted work and at the end make customer wait unnecessarily. Will not take my car in for service and buy anything from this dealership. More