Jim Ellis Mazda Marietta

Problem never solved on a first visit I did complain many times about my brakes making some squeezing noise but it’s never been taken care of. They did work on the repair but it’s not full I did complain many times about my brakes making some squeezing noise but it’s never been taken care of. They did work on the repair but it’s not fully fixed. Am not sure as to whom to HOA and ask to solve my problem permanently? More

90 minutes for an oil change, but it was right before July 4 I had an appointment for an oil change in the afternoon on July 3rd. Facility was very clean and new. Prices for service a bit high. Took a while, but I had an appointment for an oil change in the afternoon on July 3rd. Facility was very clean and new. Prices for service a bit high. Took a while, but Im sure they were understaffed that day due to holiday coming up. More

Good place Doug has great patience with his client an very nice an polite as well ... tha other people there I’ve dealt with was very courteous as well Doug has great patience with his client an very nice an polite as well ... tha other people there I’ve dealt with was very courteous as well More

Enjoyable experience I was able to purchase a CX-5 on the same day of my test drive at a very competitive price. Mike Fresquez was very knowledgeable and helpful. I was able to purchase a CX-5 on the same day of my test drive at a very competitive price. Mike Fresquez was very knowledgeable and helpful. More

Great Deal This is the second new Mazda I have purchased from Jim Ellis. Both times, I was treated very courteously and professionally. I visited several other This is the second new Mazda I have purchased from Jim Ellis. Both times, I was treated very courteously and professionally. I visited several other dealerships, but Jim Ellis offered the best deal by far. More

Exceptional! I’m very pleased with the sales and service experience. I cherish the professionalism at this dealer No cute, loud, brash attention-getting commerc I’m very pleased with the sales and service experience. I cherish the professionalism at this dealer No cute, loud, brash attention-getting commercials nor balloons. Respectfully. More

Getting Better Under previous service manager, seems like this dept could not get anything right. Always seemed to be overbooked, no coordination between parts and s Under previous service manager, seems like this dept could not get anything right. Always seemed to be overbooked, no coordination between parts and service depts. I avoided them for quite awhile for that reason. However, since new service manager took over about a year or so ago, it has shown noted improvement. Service writer Eddie Goines has always been a standout for this dept, if it wasn’t for him, I would have gone elsewhere for my CX-5 and 6’s service needs. Kudos to Eddie! Doug Aldridge has also been good to work with. Sales dept has been great to work with, deserves five stars, and is the reason why I keep coming back. Mike Fresquez could not have done a better job helping me find what I wanted at the price I wanted. Next time I am in the market for a new vehicle, he is the first one I will call.....this review has been primarily for the service dept......overall I would rate the sales dept 5 stars and service 3 stars, but improving. More

All ways helpful I all ways have good service when I come there Eddie and Robin are very friendly and always helpful when I come for my car service I all ways have good service when I come there Eddie and Robin are very friendly and always helpful when I come for my car service More

Professionalism bat it's finest Is being the first time Mazda driver, the service did I receive is above and beyond. I've never waited more than an hour and I also get a watch whenev Is being the first time Mazda driver, the service did I receive is above and beyond. I've never waited more than an hour and I also get a watch whenever I get a oil change. Sitting area is nice and fancy it also makes it experience more pleasurable More

Service Cost was higher than my last oil change and tire rotation. Will shop in the future for better prices. I do not like this section of the review!. Cost was higher than my last oil change and tire rotation. Will shop in the future for better prices. I do not like this section of the review!. More