Jim Ellis Mazda Marietta

Had a deposit with my local dealer for a month and in today's inventory shortages they were unable to give me even a projected delivery date for the car I wanted. Checked Mazda's online inventory and fo today's inventory shortages they were unable to give me even a projected delivery date for the car I wanted. Checked Mazda's online inventory and found the exact car I wanted in stock at Jim Ellis Marietta. Clicked on contact dealer and literally 2 minutes later my phone rang. Salesperson was super pleasant to work with and went the extra mile to sort out all the details with me being a remote out of state buyer. Drove down to pick up the car the next week and the process went flawlessly. Couldn't be happier with both the car and the buying experience. More

Mike and Lance were my dream team. ..so nice, easy to work with, and patient with all my questions. ..so nice, easy to work with, and patient with all my questions. More

Extremely good service. Provider me with a ride so I wouldn't have to wait. Provider me with a ride so I wouldn't have to wait. More

I loved the option to have my car picked up for service! I had been thinking of taking my car to a closer shop when the Chamblee location closed, but really wanted to stay with the dealership. Luckily, I di I had been thinking of taking my car to a closer shop when the Chamblee location closed, but really wanted to stay with the dealership. Luckily, I discovered the pick up option and was able to schedule my maintenance without having to take leave at work. The video of the inspection was great and even better than being there in person. All the texts, videos, and calls reassured me that my appointment was not forgotten in the lead up, and that my car was well taken care of. I am just so impressed with how organized and smooth the process was! More

This was my first service with Mazda. I did not like the appointment process. I called the dealership for service and was forwarded to a 1800 appointment line. I knew i needed an oil chan I did not like the appointment process. I called the dealership for service and was forwarded to a 1800 appointment line. I knew i needed an oil change but didn't know anything else. I thought by my mileage, the representative may help me but they ONLY make appointment by day and time not by type of service. It was relayed they didn't have access to that information. Maron Smith met me when I arrived. He was amazing with his communication. Great experience. More

Friendly greeting. Clean and welcoming waiting area. Thorough inspection. Video was very helpful. Great job! Clean and welcoming waiting area. Thorough inspection. Video was very helpful. Great job! More

Although I have to drive pretty far to get to this dealership, it always feels worth it. The service rep, Maron, keeps me informed of the status, work being done, and cost. The waiting area is comfort dealership, it always feels worth it. The service rep, Maron, keeps me informed of the status, work being done, and cost. The waiting area is comfortable. I purchased my car at this dealership eight years ago and have never had anything but great experiences. More

This dealership, as represented by salesperson Mike Fresquez, made the buying experience very stress free and enjoyable. Mike informed me immediately when the CX-5 I had wanted was available and I sign Fresquez, made the buying experience very stress free and enjoyable. Mike informed me immediately when the CX-5 I had wanted was available and I signed on and he was very happy to give me a call to say, your car is here, when do you want to pick it up? More

My parents bought a used 2019 mazda 3. The car was not even cleaned when purchased. Stains on the vents, and so many details missed. We were forced to go there after Jim Ellis Atlanta mazd The car was not even cleaned when purchased. Stains on the vents, and so many details missed. We were forced to go there after Jim Ellis Atlanta mazda closed. I tried on multiple occasions to get ahold of their used car manager, who avoided all my calls even when the secretary said they were in their office. No other dept. would help me, and they refused to even actually attempt to clean the car when I finally talked to someone. Terrible experience. More

This dealership was wonderful! I felt absolutely no pressure to buy or to buy a more expensive trim level. Salesman and finance guy we great. I felt absolutely no pressure to buy or to buy a more expensive trim level. Salesman and finance guy we great. More