Back

Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,141 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
Contact Dealership

1715 Cobb Parkway SE

Marietta, GA

30060

Directions

By Type

Showing 2,141 reviews

October 11, 2021

Awesome experience and would highly remind it to anyone that is looking for a vehicle. More

by Dauphin18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhyan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Parker
Oct 14, 2021 -

Jim Ellis Mazda Marietta responded

Hi, your positive review means a lot to us and we’re happy we could help you! Thanks again for the recommendation, and have an amazing day!

October 07, 2021

Best service experience. Everyone from the intake person to the service technician were find, professional, prompt, respectful. I picked the BEST DEALERSHIP More

by Dinesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Jim Ellis Mazda Marietta responded

Hello Dinesh, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

October 06, 2021

My experience of buying a new Mazda CX-5 at the Jim Ellis Mazda dealership can be summed up in one word... easy. The staff were all accommodating, professional and caring. Ivan Chernov is extremely knowledge More

by JTJJRR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Chernov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Jim Ellis Mazda Marietta responded

Hello, thank you for your kind review; we are happy to pass along your comments to Ivan here at Jim Ellis Mazda Marietta! Thanks for the positive feedback, and we hope that you have a great day!

October 05, 2021

Wonderful experience! I spoke with Ivan on the phone in advance. Upon arriving, he made me a priority and was extremely professional. He was very knowledgeable of the vehicles and ensured I was comfortab More

by Gina
Recommend Dealer
Yes
Employees Worked With
Ivan Chernov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Jim Ellis Mazda Marietta responded

Hi Gina, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 25, 2021

Friendly, Quick, convenient and professional personnel. Was pleasantly surprised when I received a text from the tech explaining his review of the car. More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maron Smith
Sep 27, 2021 -

Jim Ellis Mazda Marietta responded

Hi Phil, we are very happy to have provided you with such a positive experience! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

September 23, 2021

Disorganized place. Highly unprofessional managers with anger issues. Sales Manager Chris Chandler tried to sell the same car to me and another party and was asking me to buy it at higher produce than what More

by Niranjan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Chandler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Jim Ellis Mazda Marietta responded

Hello Niranjan, The automotive industry is experiencing a shortage in inventory, and sometimes that means multiple people are trying to purchase the same vehicle. We apologize for how this was handled during your recent visit. I would like to reassure you that we have addressed the issue. Please feel free to contact me at 770-590-4450 or daryln@jimellis.com. Daryl NeSmith General Manager

Oct 12, 2021 -

Niranjan responded

How have you addressed the issue?

September 22, 2021

Great customer service from Eddie and everyone else. Waiting area was clean with drinks for the wait. More

by Jessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Jim Ellis Mazda Marietta responded

Hi Jessica. Thanks for highlighting some of our staff who provided you with such a positive experience! We hope to see you soon!

September 22, 2021

I came to Jim Ellis looking to test drive and compare to other models to see what I liked the most. I’ve never been a fan of car dealerships because usually the salesmen are pushy and aggressive but this lo More

by Wdaniel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brunno Nakamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Miller-Baston
Sep 25, 2021 -

Jim Ellis Mazda Marietta responded

Hi. Thanks for highlighting some of our staff who provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

September 13, 2021

Best car-buying experience I've ever had! Rhyan was incredibly helpful and knowledgeable about the vehicles I wanted to view. Once I picked a vehicle to purchase, the sales process was easy and fair. T More

by Patrick Ward
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhyan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Parker
Sep 14, 2021 -

Jim Ellis Mazda Marietta responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2021

Wonderful. Everyone was professional and friendly. My sales person was knowledgeable and has offered to provide me any additional information/training concerning the vehicle I purchased. More

by kmoran0625
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ivan Chernov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Jim Ellis Mazda Marietta responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

...
66
...