Jim Ellis Mazda Marietta

Great experience. Rhyan Johnson in sales is great to work with. I did not like the way one manager handled a question I had but other than that all good. I would rate 4.8 but that is not available! Impressed with. I did not like the way one manager handled a question I had but other than that all good. I would rate 4.8 but that is not available! Impressed with how courteous everyone was. Felt better right at walking in than at other dealerships I had recently been in. More

Excellent service. My only suggestion is I wished we’d reviewed the invoice before I’d left. I found it confusing. Otherwise I am impressed by the quality of customer service. reviewed the invoice before I’d left. I found it confusing. Otherwise I am impressed by the quality of customer service. More

Ivan and Hannah are amazing. They were very friendly and polite. Ivan really went into detail about the vehicle we wanted purchase. I wasn’t pressured into looking at something else. They both were transp polite. Ivan really went into detail about the vehicle we wanted purchase. I wasn’t pressured into looking at something else. They both were transparent. Everyone was nice there. More

The dealership was bright, clean and inviting. The staff seemed friendly and accommodating. When the staff walked away, they still maintained a smile and a helpful spirit. seemed friendly and accommodating. When the staff walked away, they still maintained a smile and a helpful spirit. More

Slow to greet, surprised with length of time of recall repair, felt somewhat pushed about other (overpriced) repairs, had to inquire about readiness after wash. repair, felt somewhat pushed about other (overpriced) repairs, had to inquire about readiness after wash. More

Prompt service and nice folks. Quick in and out. Flexible and responsive to my needs. Comfortable waiting area. I appreciated that they drove me home and responsive to my needs. Comfortable waiting area. I appreciated that they drove me home More

Salesperson, Hilton Young was exceptional!!!! Everyone was friendly and helpful. Made the car buying experience a lot easier. Mr. Young gave a great tutorial on the car as well, answered all my questions! was friendly and helpful. Made the car buying experience a lot easier. Mr. Young gave a great tutorial on the car as well, answered all my questions! More

They were kind but didn't understand my problem at check in. Had to repeat to service tech. Problem not resolved. Waste of time as this could have been told to me when I scheduled appointment instead of was in. Had to repeat to service tech. Problem not resolved. Waste of time as this could have been told to me when I scheduled appointment instead of wasting a few hours driving from downtown and waiting in lobby. When I was signed out, Eddie said nothing more than no charge. Would have been nice to have explanation of why I had to come in or how technology has changed or if I had any other concerns or questions. More

I want to thank Rick Brown for helping me buy my first car. He made it an easy experience. I walked out with my dream car. car. He made it an easy experience. I walked out with my dream car. More

The service I received was excellent & the employees were caring. I did not have to wait long even though they had to work me in. I am very satisfied with the service & price. caring. I did not have to wait long even though they had to work me in. I am very satisfied with the service & price. More