Jim Ellis Volkswagen of Chamblee

Great experience. Trey did a great job shepherding me through the delivery process. He was patient and helpful. My experience n the fiancee portion of the delivery was Trey did a great job shepherding me through the delivery process. He was patient and helpful. My experience n the fiancee portion of the delivery was also exceptional. Michael in finance explained everything clearly and went over options I needed to consider before finalizing the sale. At age 73, you can imagine that I have taken delivery of many new cars. This was my best experience. More

Very Happy with Ellis VW and Trey Shaw I was very nervous as this is the first time I've purchased a car long distance, but it turned out wonderfully! I had a very specific list of what I I was very nervous as this is the first time I've purchased a car long distance, but it turned out wonderfully! I had a very specific list of what I wanted (including a manual transmission) so it took me a very long time to find the car. Trey was extremely communicative and kept me in the loop at all times, and they worked with me on pricing. Transportation was pricey, but cheaper than my flying out to Georgia and driving back. The car arrived (Victor, the transport driver was very prompt, courteous and helpful) and it was as promised. A little bit of cosmetic damage, but nothing serious and I expected that in a 4 year old car. I am very happy with Gunter (my new Jetta) and I see myself driving him for a long time! Thank you Jim Ellis VW and Trey! More

Millo is AWESOME! Millo and The Jim Ellis team ensured a smooth and pleasant transaction; they are such a cohesive and fantastic group of professionals and individuals Millo and The Jim Ellis team ensured a smooth and pleasant transaction; they are such a cohesive and fantastic group of professionals and individuals - they truly rock! More

If You're Looking For A Dealership...Look No Further! I think I will forever be known as the customer that made VW stay open until 12:30 am on a Friday and if I could give a higher rating than 5 stars, I I think I will forever be known as the customer that made VW stay open until 12:30 am on a Friday and if I could give a higher rating than 5 stars, I truly would. Before coming to this dealership, I called all the VW dealerships in GA looking for the 2019 VW Jetta R-Line and had no luck - it was a brand new car that no one had on the lot yet. My fate changed on May 18 when we got the call from this dealership that they JUST received one R-Line and we immediately made an appointment that day to come test drive it. Brian was our amazing sales person and it could not have been a better process. Brian really worked with me and the budget that was I was trying to stay within and I felt comfortable from the time I walked until the time that I left. I never felt pushed to buy a car and Brian never rushed me through the process - even as time was creeping into the 10 o' clock hour. It was the easiest and smoothest process. When it was time to move to the finance department and talk numbers, Michael was an absolute dream to work with. He laid everything out so that I could see what it would cost to keep my leased Jetta (that was WELL over the mileage) vs getting a new Jetta. He was open and honest and I cannot thank him enough for helping me through the car buying process. I know that everyone at this dealership is awesome, but I highly, highly recommend Brian and Michael. Thank you guys so much for all of your hard work and for staying open well past your closing time to make sure that I was satisfied and comfortable with the big decision I was making. This dealership struck gold with these two and I can confidently say I will not only be recommending everyone to this dealership, but returning to purchase future cars here! More

Great dealer Trey was attentive and helpful, he got me in the car and out the door with it before the day was done. I highly recommend this dealership. Trey was attentive and helpful, he got me in the car and out the door with it before the day was done. I highly recommend this dealership. More

Good experience Brian did a nice job and worked to make my transaction as seamless as possible. I’m very pleased with the car and my experience at Jim Ellis Brian did a nice job and worked to make my transaction as seamless as possible. I’m very pleased with the car and my experience at Jim Ellis More

Great people and great cars! I am a VW girl through and through. I'm now on my 4th VW. I leased my 3rd through Jim Ellis 4 years ago and knew I would go right back to lease my 4th I am a VW girl through and through. I'm now on my 4th VW. I leased my 3rd through Jim Ellis 4 years ago and knew I would go right back to lease my 4th. Trey was extremely kind, patient, and answered all my questions. If he didn't know, he didn't try to make something up....he actually asked for help. The no bull attitude truly made me feel comfortable and taken care of. Also, I have to note that when they say they will do something or offer something, they will do it. Great people and great experience yet again! Thanks to everyone who helped! You guys rock! More

Great place to do honest and true business I was nervous before I came to this location I was tooken advantaged of by the Volkswagen dealerships in union city .. I told my self I was done with I was nervous before I came to this location I was tooken advantaged of by the Volkswagen dealerships in union city .. I told my self I was done with Volkswagen but I came here and met Trey Shaw he was very helpful and kept his word and work with me and there you have it... I rode off in my 2018 Volkswagen sport I’m grateful they were able to clean up the mess Union city made 💯💯💯💯 More

2004 Beetle It was a pleasure doing business with Tre and folks at Jim Ellis VW. The process was smooth and effortless. Everyone I met was professional and courte It was a pleasure doing business with Tre and folks at Jim Ellis VW. The process was smooth and effortless. Everyone I met was professional and courteous. I’m definitely going to recommend Jim Ellis to all my friends and family! More