Jim Falk Motors of Maui
Kahului, HI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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It's always a good experience servicing my Tucson with Rick. He's like a an old family friend and keeps me informed as the work progresses. Just wish they would stop charging the credit card fee or at l Rick. He's like a an old family friend and keeps me informed as the work progresses. Just wish they would stop charging the credit card fee or at least split the fee 50/50. More
I called multiple times to get service and no one called me back. I had to walk in to set up an appointment me back. I had to walk in to set up an appointment More
Service excellent EXCEPT, as always, after the service the time and date on the dashboard had to be reset. the time and date on the dashboard had to be reset. More
Great job on servicing my new Santa Cruz. Always prompt and welcoming, great Rick and service team!!!! Always prompt and welcoming, great Rick and service team!!!! More
Ryan was incredibly helpful, and the whole process was made seamless thanks to this team. I appreciate the community feel here - not like a typical dealership. made seamless thanks to this team. I appreciate the community feel here - not like a typical dealership. More
One cocsistent problem: Every time I bring my car in for service, ttime, date, and other information on the dashboard has to be reset. Otherwise: Above Excellent service service, ttime, date, and other information on the dashboard has to be reset. Otherwise: Above Excellent service More
Great experience! Will definitely recommend Ryan to all friends and family for all vehicle needs Will definitely recommend Ryan to all friends and family for all vehicle needs More
Awful customer service. Polite but not responsive. No consideration for others people time. Poor explanations for delays. Polite but not responsive. No consideration for others people time. Poor explanations for delays. More
Rick Jacobsen always takes great care of us as our service advisor. I feel welcomed, appreciated, and remembered. The technicians do good work as well. Always prompt and get things done right in a tim service advisor. I feel welcomed, appreciated, and remembered. The technicians do good work as well. Always prompt and get things done right in a timely fashion. Their excellent service is appreciated and a high rating is well deserved. Bought and serviced many vehicles at Jim Falk Hyundai, Chevrolet, Nissan side. More
It was easy to get in and out. The team was good. I will come back. The team was good. I will come back. More