Jim Falk Motors of Maui

Kayla was great. My problem is that I made this reservation on line and have gotten multiple reminders including one that morning. When I got there I was told that I My problem is that I made this reservation on line and have gotten multiple reminders including one that morning. When I got there I was told that I didn’t have a reservation. When I showed them the confirmation email I was told that oh that girl doesn’t work here I was supposed to call to schedule. That is ridiculous as I had multiple reminders for my reservation. Obviously I am in the schedule somewhere so that needs to be corrected. Kayla was calm and did her best to get my car finished as fast as they could. More

Vee and Rey were exceptional! I’ve purchased over 10 new vehicles and they are by far the best to work with. I wish all sales reps and managers this. Will come again :) I’ve purchased over 10 new vehicles and they are by far the best to work with. I wish all sales reps and managers this. Will come again :) More

Satisfied with the service as well as the cost. It’s due on time and explained well what’s going to be done and repaired. It’s due on time and explained well what’s going to be done and repaired. More

They have a great team at Jim Falk Nissan! When I need to take my vehicle in for maintenance work, scheduling is soon. It’s explained to me beforehand what work will be done and if there are When I need to take my vehicle in for maintenance work, scheduling is soon. It’s explained to me beforehand what work will be done and if there are issues that need to be addressed, they let me know and ask if I’d like to take care of it then. I always have a good experience there! More

Highest regards to Danny Asao, Jason Stewart and your finance dept did a excellent job finance dept did a excellent job More

they miss diagnose, charge me 1,000. 00. still not repaired after almost two weeks 00. still not repaired after almost two weeks More

Rick always keeps me informed and I feel like I can trust him. His personal touch means a lot to me. him. His personal touch means a lot to me. More

Michelle and Ray make my experience at Nissan so pleasant and smooth! They are a great team. I will definitely be referring my friends and family! and smooth! They are a great team. I will definitely be referring my friends and family! More

I had my stolen and recovered Hyundai Elantra towed into service dept. I had a scheduled appointment. After 11 days, and inability to reach service dept by phone 3-4 times daily, leaving over 15 messages ( service dept. I had a scheduled appointment. After 11 days, and inability to reach service dept by phone 3-4 times daily, leaving over 15 messages (all unreturned) I drove 1 hour back to the service desk to find out what had happened. To my surprise, nothing had happened. No inspection, no calls to me. Finally at the desk, I met Rose who was wonderful. She got things done promptly and gave me her own cell number. My car was declared a total loss by my insurance company. I will never buy another Hyundai. More

Great people, Ray and his team were on the spot for all of our questions and assistance in signing for my new Frontier 4x. of our questions and assistance in signing for my new Frontier 4x. More