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Jim Glover Dodge Chrysler Jeep Ram Fiat - Service Center
Owasso, OK
446 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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446 Reviews of Jim Glover Dodge Chrysler Jeep Ram Fiat - Service Center
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January 31, 2024
My new Jeep Renegade 4x4 gave a front crash sensor flag (under 3k miles). Made an appointment and they had my vehicle over a week. I was frustrated. But Ashley kept in contact and let me know why it was ta (under 3k miles). Made an appointment and they had my vehicle over a week. I was frustrated. But Ashley kept in contact and let me know why it was taking so long. It was fixed with no charge. But to calibrate the sensor they put 100 miles on jeep. No refund of gas. I would give higher rating except for that, and the car sat for more than 3 days before being checked by technician. The purchasing was amazing above 5 star. Service after sale needs improvements. Carol McSperitt More
by Carol McSperitt
Employees Worked With
Ashley,
Helpful January 27, 2024
Brooklynn is a top notch service advisor and T. J., a fantastic service director. They were instrumental in getting proper repairs on my wife's car. J., a fantastic service director. They were instrumental in getting proper repairs on my wife's car. More
by Ashton
January 26, 2024
Brooklynn is great! She always provides the highest level of service to her customers! She’s one of the reasons I continue to return to Jim Glover CDJR She always provides the highest level of service to her customers! She’s one of the reasons I continue to return to Jim Glover CDJR More
by john.page99
Employees Worked With
January 26, 2024
Quick and easy buying process and the service department is very helpful and knowledgeable. It’s been a great experience! is very helpful and knowledgeable. It’s been a great experience! More
by Dannasue
Employees Worked With
January 25, 2024
Fast and efficient service! The entire service team is great! Drove way out of my way bc their team makes it easy The entire service team is great! Drove way out of my way bc their team makes it easy More
by Rhurley929
Employees Worked With
January 22, 2024
Brooklynn in the Service department and service techs do an excellent job, main reason I’m a repeat customer an excellent job, main reason I’m a repeat customer More
by IK
Employees Worked With
January 18, 2024
Great phone service prompt answering the call at each department. Greeting at the door and telling you how long it will take. And ding the service in exactly the amount of time they told us it would be. department. Greeting at the door and telling you how long it will take. And ding the service in exactly the amount of time they told us it would be. Thank you llyas Ali More
by spt75a80t83
Employees Worked With
December 11, 2023
I took a Jeep in to have the a/c fixed on Sept. 5th. i told the service advisor the compressor was brand new but was not getting power to it . They diagnosed the problem as they said the wrong comp 5th. i told the service advisor the compressor was brand new but was not getting power to it . They diagnosed the problem as they said the wrong compressor was installed and needed to be replaced. They kept the vehicle for another three weeks and told me I need to have the cooling fans replaced. That still did not fix why the power wasn't coming on. The service advisor at that point said she was getting the service mgr involved. A day later they called me and told me they had replaced a sensor which was faulty. I'm out $2000 because they mis diagnosed what was wrong with the vehicle in the first place and just tried to see how much they could stick me for. I would never use this dealer again for service or to buy anything new from them. More
by easl1944
Employees Worked With
amber
November 30, 2023
Thanks Cody for getting my jeep in as quickly as you did. . amazing and beautiful job . amazing and beautiful job More
by mccrayluvenia
November 15, 2023
Brooklyn is awesome! Very caring to my needs and kept me updated on my jeep. Would recommend Jim Glover and ask for Brooklyn to be your service advisor for your maintenan Very caring to my needs and kept me updated on my jeep. Would recommend Jim Glover and ask for Brooklyn to be your service advisor for your maintenance. Thank you. More
by jmfarrell1955
