Back

Jim Hudson Lexus

Columbia, SC

4.9
3,898 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2024. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
Contact Dealership

328 Killian Rd

Columbia, SC

29203

Directions

By Type

Showing 3,898 reviews

April 04, 2023

Eric was the best. He made sure I felt comfortable and got the job done as promised. More

by Deedie.jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Patterson
Apr 04, 2023 -

Jim Hudson Lexus responded

We're glad to hear Eric provided you with an attentive and excellent vehicle service! We'll be sure to pass on your kudos. Our team hopes to see you again at Jim Hudson Lexus of Columbia!

April 01, 2023

Amazing attention to details, prompt and accurate communication, service levels beyond expectations, and genuinely nice people to work with. More

by Mdavid5863
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rectenwald
Apr 03, 2023 -

Jim Hudson Lexus responded

Our team is always happy to help you out, David! Thank you for supporting Jim Hudson Lexus of Columbia and we will see you next time!

April 01, 2023

I had an A plus, plus good car experience with Melvin’s guidance at Jim Hudson! More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Jim Hudson Lexus responded

Thank you for reviewing us! We appreciate the kind feedback about Melvin and hope to see you again at Jim Hudson Lexus of Columbia. Safe travels!

April 01, 2023

Appointment at 1:00. Arrived at 12:40. Didn’t leave until 3:05. Was only there for an oil change. Didn’t even have time to stay for complimentary car wash! More

by Myjjones6972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanner Carnes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Jim Hudson Lexus responded

I apologize that your vehicle was not serviced in a more timely manner. This does not sound like the quick and accommodating care I expect from our team and I would like the chance to make things right. I will look for your contact information but also invite you to reach out to me directly. Thank you, Julie Plyler - Customer Relations Manager - 803-754-9500

Apr 05, 2023 -

Myjjones6972 responded

Myjjones6972@gmail.com

March 31, 2023

Mr. Erik do we’re very professional and nice. I most Definitely will be back again and want Mr. Erik Due to be my Service Consultant when ever I bring my car in. He answer all of my questions and help m More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

Jim Hudson Lexus responded

Thanks for your kind words and five stars, Michelle! We are so glad that Erik offered answers and provided a job well done during your service here at Jim Hudson Lexus of Columbia. It's a pleasure to serve you--see you next time!

March 30, 2023

Excellent dealership I would highly recommend. The sales and service staff make you feel like a VIP More

by Rcrook08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Jim Hudson Lexus responded

We appreciate your recommendation! Thanks for being a valued client of Jim Hudson Lexus of Columbia.

March 30, 2023

Very friendly and clean. Colby was very friendly and helpful. Also, the finance manager who assisted me with the extended warranty. More

by Lynnett.small
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wick
Mar 30, 2023 -

Jim Hudson Lexus responded

We're happy to hear Colby and our team were of great help to you during your visit with us! We'll be sure to pass on your kudos. We're also glad you enjoyed our facilities. In addition to offering great service, our team believes it's important to provide a comfortable environment for customers that's clean and welcoming. Thanks for your positive feedback! We hope to see you again at Jim Hudson Lexus of Columbia!

March 29, 2023

Service was quick and easy, Erik was a pleasure to speak with and very informative. More

by jeremybessinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Jim Hudson Lexus responded

Thank you, Jeremy, for leaving Jim Hudson Lexus of Columbia a five-star review! Will pass this along to Erik.

March 29, 2023

The service representative was excellent. He met me at the car and handed all of my requests. Top notch!!!! More

by Dpritchman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Jim Hudson Lexus responded

It's great to hear you received 5-star service here at Jim Hudson Lexus of Columbia. Thank you for choosing us, we hope you drive safe and have a stellar day!

March 28, 2023

Experience today with Kyle and Jim Hudson Lexus made me and my wife to happy ☺️ costumer today.Thank you very much. More

by Stanley D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Jim Hudson Lexus responded

Kyle and the team are always happy to help you out, Stanley! Thank you for choosing Jim Hudson Lexus of Columbia and we will see you next time!

...
109
...