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Jim Hudson Lexus

Columbia, SC

Overview
Employees
Reviews
Vehicles
4.9
3,910 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2024. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,910 reviews

December 21, 2022

Great customer service from everyone that I interacted with! They did a great job of keeping me updated the entire time my car was being serviced. More

by Jess.c.rog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2022 -

Jim Hudson Lexus responded

Thanks for this kind review of Jim Hudson Lexus of Columbia, Jess! We are here to help with any of your service needs. Happy holidays!

December 19, 2022

Kyle was awesome to work with! Kyle has great customer service and very responsive during the car buying process. Would definitely use him again and refer him to friends and family More

by Andrew V.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2022 -

Jim Hudson Lexus responded

It's great to hear that Kyle took such great care of you! Thank you for choosing Jim Hudson Lexus of Columbia and for sharing your experience. Safe travels ahead!

December 15, 2022

My car buying experience at Jim Hudson Lexus was very pleasant. Lalo did a phenomenal job of guiding me through the process. His professionalism was exceptional. I look forward to working with Lalo again More

by Pete
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lalo Bellamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2022 -

Jim Hudson Lexus responded

Pete, it makes us smile to hear that Lalo and our team at Jim Hudson Lexus of Columbia provided you with a fantastic purchasing experience. Thank you for your feedback and we can't wait to see you again!

December 15, 2022

First time buying my Lexus from a dealership and they treated me and my husband like family. I’m extremely happy with my purchase and can’t wait to put the word out on how well there customer Service’s a More

by Latisha & Harold Riley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lalo Bellamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2022 -

Jim Hudson Lexus responded

Thank you for this great review of Jim Hudson Lexus of Columbia, Latisha and Harold. We are glad to have you as part of the Lexus family!

Dec 15, 2022 -

Latisha & Harold Riley responded

We greatly appreciate it

December 13, 2022

My wife and I purchased a Lexus from Jim Hudson Lexus dealership in December 2022. Our visit was like no other car buying experience we have ever had. We were greeted by Darryn Russ on arrival and from More

by kcruse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryn Russ
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Dec 13, 2022 -

Jim Hudson Lexus responded

Thank you for the great review! We are thrilled to hear that you and your wife found the right vehicle working with Darryn and the Jim Hudson Lexus of Columbia team. Congratulations on your purchase, and we hope to see you back again down the road!

December 11, 2022

Normally my experience is excellent whenever I visit the dealership. However, this time my encounter left a lot to be desired. The interior of my vehicle was left dirty and smeared. I have light interior so More

by Abetheagrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Jim Hudson Lexus responded

I am so sorry to hear that your vehicle was not returned to you in the condition you had hoped. We certainly expect more for our valued guests, and I will be sure to discuss your feedback with my team to ensure we are providing thorough and cleanly care. I'd like to step to see if I can help make things right. If you are willing, please consider giving me a call. We are unable to call you as the nickname on the review does not pull up in our records but we always want to make it right and find a win/win. Thank you, Julie Plyler - Customer Relations Manager - 803-754-9500

December 09, 2022

Dave was amazing! It was a truly amazing experience. I highly recommend Jim Hudson. Definitely will be back again. More

by Dave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Patterson
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Dec 09, 2022 -

Jim Hudson Lexus responded

Thank you for this great review of Jim Hudson Lexus of Columbia, Dave! We look forward to working with you again down the road.

December 09, 2022

My experience at Jim Hudson is always a positive one because of Shaun. He is accommodating, always smiling and efficient at his job. More

by Deborah, customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2022 -

Deborah, customer responded

Jim Hudson is the only place I take my Lexus for service. Shaun always takes care of my Lexus, always explains costs and always does it with a smile on his face.

Dec 12, 2022 -

Jim Hudson Lexus responded

Thank you for your review of Jim Hudson Lexus of Columbia. We are happy to hear that the team was accommodating, helpful, and nice to work with. We appreciate your feedback about Shaun!

December 08, 2022

As always the service is excellent and my advisor Mr. Melvin Alston was very professional and informative. More

by murrelbigger27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2022 -

Jim Hudson Lexus responded

We appreciate the 5-star review of Melvin and our team! Thank you! We hope to see you again soon here at Jim Hudson Lexus of Columbia!

December 05, 2022

Kyle is a very compassionate salesman. And it was genuine from the start. I was very impressed with his professionalism, and would recommend him to anyone that is in the market for a new More

by linda.crocker
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2022 -

Jim Hudson Lexus responded

Linda, it's wonderful to see such positive feedback for Kyle! We are lucky to have him on the Jim Hudson Lexus of Columbia team, and this review will make his day. Thank you for your support, and we hope to see you again down the road!

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