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Jim Hudson Lexus

Columbia, SC

4.9
3,846 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2024. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,846 reviews

August 02, 2021

Tevin is an amazing salesperson who is very knowledgeable about the vehicles! He takes his time with you and makes sure that you get what you’re looking for while also treating you like family! If you’re eve More

by Alante B
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tevin Dunham
Aug 02, 2021 -

Jim Hudson Lexus responded

Hi Alante - At Jim Hudson Lexus of Columbia you absolutely are part of the family! Tevin will be so pleased to hear that his patient, and above and beyond care were so greatly appreciated. We are truly grateful for the recommendation and next time you're in the market for a vehicle we'll be right here!

August 02, 2021

This the 4th car I’ve purchased from Jim Hudson! Best customer service! Christian Jackson was so attentive! This is why I keep coming back! More

by dulcerfigue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Jackson
Aug 02, 2021 -

Jim Hudson Lexus responded

Thank you for sharing a rave review! We are so grateful for your repeat business and love to hear that Christian's service stood out to you. Have a wonderful week! - Jim Hudson Lexus of Columbia team

August 01, 2021

Jim Hudson has given me the experience of a lifetime. I cannot express the way their professionalism and their willingness to always go the extra mile in any situation has left a profound impression on me. More

by vanessa.wilson56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Jim Hudson Lexus responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! Thank you for choosing Jim Hudson Lexus of Columbia and we are so pleased to hear your experience with memorable. Safe travels and have a great day!

August 01, 2021

Shaun from the Service Department provided exceptional service. He is thoughtful, professional, knowledgeable and friendly. Shaun is an asset to this dealership. Thanks, Shaun for going over and beyond More

by Seawrightcarrie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to share your excellent experience with Shaun! We are so happy he could help make your experience a breeze. Should you need anything, please don't hesitate to reach out.

July 31, 2021

Thank you to Mark Wickham for buying my Lexus a great experience. This has been the most painless of buying a car I have experienced. More

by fireball1956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Church
Aug 02, 2021 -

Jim Hudson Lexus responded

Thank you for the great review! We are so pleased Mark was able to provide a stress-free car-buying experience. It means a lot that our service stood out to you, and we wish you safe travels in your new ride! - Jim Hudson Lexus of Columbia

July 31, 2021

I had such an amazing buying experience with this dealership. They were honest, very communicative, and went above and beyond to earn my business. I highly recommend them to anyone looking to purchas More

by Jdavis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guys who delivered my car :-) , Seth Nortey, Tevin Dunham
Aug 02, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to share! We are thrilled to hear that you had such an outstanding purchase experience working with Seth and Tevin. Drive safely in your new vehicle, and we hope to see you back again at Jim Hudson Lexus of Columbia!

July 31, 2021

Erik Due and Danny Chupek were outstanding, but it took 20 min for anyone to come help me when i drove up to service. Certainly your "service consultants" could take 5 minutes away from their work and sig More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Jim Hudson Lexus responded

Jane - While I am glad to hear that our team was helpful, I am sorry if the process took longer than anticipated. We try to deliver a seamless experience and I will be sure to address these concerns with my team so we can work towards improving. Thank you for your business, Julie Plyler - Customer Relations Manager - 803-754-9500

July 29, 2021

Definitely the best car buying experience I’ve ever had! I was helped by Scott Wollman who treated me like family and made the process super easy! More

by Evan Parker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wollman
Jul 29, 2021 -

Jim Hudson Lexus responded

We're glad to hear we've set a new standard in your car buying experience, Evan! Thank you for the kind review and for supporting Jim Hudson Lexus of Columbia. Safe travels!

July 28, 2021

We were greeted by Kyle Reed, who made us feel comfortable at the showroom and he showed us around and guided us through the available cars there. We have purchased many cars in the past but, I mu More

by lmoonx
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Jim Hudson Lexus responded

Lisa, Thank you for taking the time to let others know what being a guest with Jim Hudson Lexus of Columbia is like! We are happy to hear that Kyle continued to demonstrate our commitment to exceptional service. Thanks again and we wish you safe travels in your new Lexus!

July 28, 2021

Fantastic experience. Kyle did a great job working through the sale process and making sure the customer was happy. Exactly what I expected from Jim Hudson Automotive. More

by Kirklitton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Jim Hudson Lexus responded

We are elated to hear that we delivered exactly what you expected of Jim Hudson Lexus of Columbia! Our ultimate goal is that you leave happy, and we're very glad that Kyle was able to help you achieve that. Thank you for sharing your fantastic experience and we hope to assist you again down the road!

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