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Jim Hudson Lexus

Columbia, SC

4.9
3,844 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2024. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,844 reviews

May 14, 2021

Well organized... Low pressure sales approach. Christian Jackson is very customer focused with great follow up. They will find you the car you want at a price you feel comfortable paying. More

by Reggie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Jackson, Kayla Church
May 14, 2021 -

Jim Hudson Lexus responded

Reggie - Thank you for taking the time to share! We are thrilled to hear that you had such a seamless experience working with Christian and the Jim Hudson Lexus of Columbia team. Drive safely in your new ride, and we hope to see you back!

May 14, 2021

Always a pleasant service experience and you can tell that the customer is the focus. I always make use of the business center and wifi to get work accomplished while waiting. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Jim Hudson Lexus responded

Dave - Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you again down the road!

May 14, 2021

I have always had a great experience at Jim Hudson Lexus in sales and service! The waiting room area is perfect for work or relaxation. More

by cookinjudge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to review us! Hearing that you are so confident in the Jim Hudson Lexus of Columbia team made our day. Drive safely, and we hope to see you again down the road!

May 13, 2021

Scheduling service was an easy task with the online schedule. Upon arrival I received friendly, courteous service from the whole team! Thank you all for a great job. More

by jrt447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Jim Hudson Lexus responded

Thank you for the kudos! It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Jim Hudson Lexus of Columbia!

May 13, 2021

Delivered what was expected on time and precisely as needed. Waiting room was comfortable and well stocked with drinks anc snacks. Everyone was friendly and at the same time business oriented. More

by JEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to share about your positive service experience! We are happy to have you as a customer here at Jim Hudson Lexus of Columbia. Drive safely and we hope to see you again!

May 12, 2021

The service advisors make it clear that they are committed to fulfilling customers expectations and they regularly achieve that goal would highly recommend Jim Hudson auto dealerships More

by JFCQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Jim Hudson Lexus responded

Thank you so much for taking the time to let us know how happy you are with your experience! All of us at Jim Hudson Lexus of Columbia are thrilled to hear our service advisors were able to take care of you. Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again and have a wonderful day!

May 12, 2021

Christian was phenomenal ! He listened to all of our needs and delivered excellent customer service. He also made sure everything was met to our satisfaction even after purchase. If we could rate him hi More

by mervinsolone53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Armstrong, Christian Jackson, Nakiaha Roberts
May 12, 2021 -

Jim Hudson Lexus responded

We are delighted that Christian made your car-buying experience so stellar! Thank you for choosing Jim Hudson Lexus of Columbia and taking the time to recommend our work. We hope you are loving your new ride!

May 11, 2021

This is my 5th lexus and most of them have been purchased at Jim Hudson Lexus. Everyone I have dealt with present and in the past have been attentive and professional. The sales and service department are More

by rosepaula
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lalo Bellamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Armstrong
May 12, 2021 -

Jim Hudson Lexus responded

Thank you for the review! We couldn't be more grateful for your returning business here at Jim Hudson Lexus of Columbia, and we will certainly let our team know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

May 11, 2021

Everyone was very nice and professional. My salesperson Kyle Reed was professional and kind . And Chris Hunter assisted with making sure my worries were clear. More

by Jag463
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Jim Hudson Lexus responded

Thank you so much for sharing such kind feedback about Kyle, Chris, and our Jim Hudson Lexus of Columbia team! We are grateful for your business and hope that you absolutely love your new vehicle. Safe travels!

May 11, 2021

Sam and Melvin are the BEST! Professional and courteous, they provide updates on the service progress along with clear explanations of any unexpected vehicle issue. More

by jfcpalmetto@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Jim Hudson Lexus responded

It is terrific to hear that Sam, Melvin, and the team delivered such communicative, top-notch service! Thank you for choosing Jim Hudson Lexus of Columbia, and for taking the time to review our work. We look forward to seeing you next time!

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