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Jim Hudson Lexus
Columbia, SC
4,127 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2024. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available.
At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 4,127 reviews
April 02, 2020
30k service As always, a great experience. Given the current situation, I take care in where I go out to. However, the dealership was immaculate, with sanitizers As always, a great experience. Given the current situation, I take care in where I go out to. However, the dealership was immaculate, with sanitizers everywhere. Got my loaner in a few minutes, then returned later in the day to take back my baby. The process was clean and easy. More
by Sports Car Enthusiast
Employees Worked With
April 01, 2020
Professional Plus Great experience working with Sam Mercado, who took care in seeing that the problem was resolved. Also appreciated the video update and explanation o Great experience working with Sam Mercado, who took care in seeing that the problem was resolved. Also appreciated the video update and explanation of the problem by Ian Hunkin. Excellent service. More
by joyrider
Employees Worked With
April 01, 2020
There's a reason this dealership is No. 1 Excellent customer service! All of Jim Hudson's employees were attentive to make sure I was being helped. I would recommend this dealer to my friend Excellent customer service! All of Jim Hudson's employees were attentive to make sure I was being helped. I would recommend this dealer to my friends. More
by waltbeal1
Employees Worked With
March 31, 2020
Personal touch and easy process Shaun and the entire service staff went out of their way to make the service efficient and value me as not only a customer but as a person. Shaun and the entire service staff went out of their way to make the service efficient and value me as not only a customer but as a person. More
by J R Murphy
Employees Worked With
March 31, 2020
Very professional and painless Shaun Crosier was very professional, kind and informative from the time I drove my car into the bay area, during my wait time and when my car was comp Shaun Crosier was very professional, kind and informative from the time I drove my car into the bay area, during my wait time and when my car was completed. Jim Hudson Lexus will be my dealer of choice going forward to handle any future car needs. More
by J
Employees Worked With
March 29, 2020
Service was excellent. The service was excellent as it always is. Communication regarding service and the video providing an update is great. I love the text feature now u The service was excellent as it always is. Communication regarding service and the video providing an update is great. I love the text feature now used to keep me updated and to notify me when the service is complete. More
by lwi
Employees Worked With
March 26, 2020
Professional friendly service Mark answered all questions and quick response to our concerns. Responded to phone calls so that the entire transaction took less than 24 hrs. Fro Mark answered all questions and quick response to our concerns. Responded to phone calls so that the entire transaction took less than 24 hrs. From first visit to driving home with our 2020 NX300 More
by mark_tolley
Employees Worked With
March 24, 2020
Easy to schedule service It is always a pleasant experience for servicing my car. The team is always professional and friendly. They appreciate my time and make it as effortle It is always a pleasant experience for servicing my car. The team is always professional and friendly. They appreciate my time and make it as effortless as possible. More
by drtk
Employees Worked With
March 24, 2020
Great work They called to let me know my service was due. I was able to arrange not only my service but my fiancé's as well with one loaner car. Great work. They called to let me know my service was due. I was able to arrange not only my service but my fiancé's as well with one loaner car. Great work. More
by EE
Employees Worked With
March 24, 2020
Jim Hudson Lexus is the Chick-Fil A of car dealerships! Every member of the Jim Hudson Lexus family is fully committed to ensuring an excellent customer service experience, whether it’s the friendly telep Every member of the Jim Hudson Lexus family is fully committed to ensuring an excellent customer service experience, whether it’s the friendly telephone receptionist or one of their knowledgeable service technicians, or a Lexus salesperson, everyone is professional, knowledgeable, and courteous. I can’t imagine going to any other dealership for my car purchase and car maintenance needs. More
by myracc
