Jim Hudson Lexus

Most helpful service on nitrogen for tires Patrick in service was so very helpful. Thinking I could find a tire dealer closer to home that would put nitrogen in tires after cold snap. No good w Patrick in service was so very helpful. Thinking I could find a tire dealer closer to home that would put nitrogen in tires after cold snap. No good with that but the quick drive to the dealership was well worth it. Drove right in and was out in under 10 minutes. Service is one reason I keep buying jJim Hudson Lexus More

Explanation of service provided. Melvin Alston demonstrated professional and caring attitude when reviewing with me what was required for the mileage on my vehicle. He explained the Melvin Alston demonstrated professional and caring attitude when reviewing with me what was required for the mileage on my vehicle. He explained the process on how to track on my mobile service of vehicle. In addition, He took the time to escort me to service waiting area. More

No stress I have used Jim Hudson Lexus for several years. I have all the trust in their staff to keep my vehicle safe & dependable on the road. It is worth me d I have used Jim Hudson Lexus for several years. I have all the trust in their staff to keep my vehicle safe & dependable on the road. It is worth me driving over an hour to their dealership for service. On this visit I brought my sweet dog Maddie. She received lots of greetings. There were a few customers that weren't as receptive. It would be nice to see a sign "Dog Friendly". Thank you again for your excellent service. More

Jade Jones is top of the line A true asset to your team, Jade Jones exemplifies what customer service should always be. He was incredible to work with—always responsive, willing t A true asset to your team, Jade Jones exemplifies what customer service should always be. He was incredible to work with—always responsive, willing to go the extra mile, overall just very helpful. As a long standing Lexus customer, I would definitely do business with Jade again. He is exactly why I recommend Lexus as top notch customer service! Many thanks! More

Service/Maintenance Eric was extremely attentive and willing to listen and answer my many questions. The entire process from arrival to departure was handled professional Eric was extremely attentive and willing to listen and answer my many questions. The entire process from arrival to departure was handled professionally. I would highly recommend Eric and this dealership. More

Service/maintenance Service was efficient. It was a pleasant experience. I will continue my car services at this dealership. Very one was friendly and courteous from the Service was efficient. It was a pleasant experience. I will continue my car services at this dealership. Very one was friendly and courteous from the first to last person. More

Routine serving. Great experience Service was quick and efficient. Always a pleasant experience. Clean and nice waiting room. Danil did a great job of keeping me informed. Car wash a Service was quick and efficient. Always a pleasant experience. Clean and nice waiting room. Danil did a great job of keeping me informed. Car wash and vacuuming is a nice treat. More

Always a great experience bringing my car in for Service Staff is always pleasant and helpful. Facilities are awesome to work while I wait on service. I actually look forward to bringing my car in. Car wa Staff is always pleasant and helpful. Facilities are awesome to work while I wait on service. I actually look forward to bringing my car in. Car wash is a plus. More

"Positive Experience" Up until now all of my visits to the dealership involved scheduled maintenance services. This Lexus dealership is outstanding when it come to this typ Up until now all of my visits to the dealership involved scheduled maintenance services. This Lexus dealership is outstanding when it come to this type of service. However, my most recent visit to the dealership's service department was not for scheduled maintenance. My ES350 had a malfunction in the door locking system. I was able to schedule an appointment for the next day using the dealership's website. Upon arrival, Melvin my service adviser, quickly diagnose the problem. Necessary repairs were made as quickly as possible and I was on my way. Efficiency! More

Great Service Rusty MacDonald provided excellent customer service and was very knowledgeable concerning the auto being sold. Very helpful and responsive to ques Rusty MacDonald provided excellent customer service and was very knowledgeable concerning the auto being sold. Very helpful and responsive to questions. All used autos that I looked at were well presented and looked like new. More