Jim Hudson Lexus

Great Service! You can't go wrong with the team at Jim Hudson Lexus. Everyone there is very helpful. Great service all the way around! Thank you! You can't go wrong with the team at Jim Hudson Lexus. Everyone there is very helpful. Great service all the way around! Thank you! More

This is what all dealerships should be like. Upon arriving i was greeted by Ms. Shannon Stratford ,what pleasure it was to have as a service advisor, i explained to her what my problem was and ho Upon arriving i was greeted by Ms. Shannon Stratford ,what pleasure it was to have as a service advisor, i explained to her what my problem was and how i had went to the Lexus of Queens and got hosed. the problem was taken care of. I will never have another Lexus dealership touch my vehicle again. More

Rating for service visit Excellent customer service and care. He was very attentive, caring, polite and very helpful throughout the process. Also went out of the way to make t Excellent customer service and care. He was very attentive, caring, polite and very helpful throughout the process. Also went out of the way to make the service visit as seamless as possible. Great guy. More

Great customer service and recommend any one to purchase a car from Jim Hudson Lexus . All employees are very helpful and very knowledgeable. A pleasant and clean atmosphere and recommend any one to purchase a car from Jim Hudson Lexus . All employees are very helpful and very knowledgeable. A pleasant and clean atmosphere. More

Eric was fantastic. Eric was very knowledgeable and kept me informed throughout the whole process of having my car serviced. Eric even had a bottle of water waiting for Eric was very knowledgeable and kept me informed throughout the whole process of having my car serviced. Eric even had a bottle of water waiting for me when I got there to pick up my car. More

Awesome service I came in to make an appointment and expected it would be several days before my car would be serviced. Erik was able to schedule my appt. that day.I I came in to make an appointment and expected it would be several days before my car would be serviced. Erik was able to schedule my appt. that day.I was given a courtesy vehicle to drive while recall was replaced. Erik helped me unload my car to courtesy vehicle.Friendly & knowledgeable from service greeter to technician. Service greeter was helpful in securing service manager,Erik. Erik explained the recall process and other items needing serviced. He stayed in touch through text-email. More

Left nothing to be desired!! Mark Wickham was truly a pleasure to work with. He went over-board to help. A true professional. I would refer him to anyone. He was very knowledgeabl Mark Wickham was truly a pleasure to work with. He went over-board to help. A true professional. I would refer him to anyone. He was very knowledgeable about the vehicles. The buildings were very neat and clean!! More

10,000 Mile Service I am still amazed at the excellent service received at Jim Hudson Lexus. From the moment I drive in until the moment I drive away, everyone is there I am still amazed at the excellent service received at Jim Hudson Lexus. From the moment I drive in until the moment I drive away, everyone is there to make me feel special, and valued as a customer. Normally I don't enjoy waiting for service, but the waiting area atmosphere is comfortable and inviting. I don't mind the time it takes to service my car. Thank you for making each visit a memorable experience. Erik Due was so efficient, and he made my visit even more pleasant. Another added bonus was having Darryn Russ find me in the waiting area and visit with me. Your service and employees are outstanding. More

Excellent Customer Service Great job providing excellent service. Mr Alston ensured that all my needs were met and I was taken care of. Thanks again for all that you do. Great job providing excellent service. Mr Alston ensured that all my needs were met and I was taken care of. Thanks again for all that you do. More

5000 mile service Shannon, in the Service Dept is extremely efficient and knowledgeable. She went above and beyond to make my service experience a pleasant one. She wil Shannon, in the Service Dept is extremely efficient and knowledgeable. She went above and beyond to make my service experience a pleasant one. She will be my go to in the future. More