Jim Hudson Lexus

Initial Complaint May Be Addressed I will update this review upon conclusion of some issues I have had. They may make things right, and that would change my views entirely. I will update this review upon conclusion of some issues I have had. They may make things right, and that would change my views entirely. More

Excellent Darryn Russ is by far the best and most professional sales person I have ever done business with. I would never consider purchasing a vehicle from an Darryn Russ is by far the best and most professional sales person I have ever done business with. I would never consider purchasing a vehicle from any one other than him. A++. More

Sam Mercado Sam went the extra mile to ensure everything from drop off to pick up went smoothly and convenient to my schedule. He did an excellent job! Sam went the extra mile to ensure everything from drop off to pick up went smoothly and convenient to my schedule. He did an excellent job! More

Excellent customer service with this visit We have owned several Lexus vehicles in our family. All were purchased in FL as we only moved to SC 2 years ago. We have not received the level of cus We have owned several Lexus vehicles in our family. All were purchased in FL as we only moved to SC 2 years ago. We have not received the level of customer service at Jim Hudson that we have experienced with other dealerships in the past. My experience with this visit met my expectations. Sam delivered excellent customer service for which I am extremely grateful. More

Always professional and attentive Lexus understands my time is valuable. They get me in quickly and do a great job communicating with me during the process. I appreciate being able to Lexus understands my time is valuable. They get me in quickly and do a great job communicating with me during the process. I appreciate being able to have a loaner car available in case my day is busy. The folks there are super nice..just easy to do business. More

Above and Beyond in Service I went in to have 50K mile service done and asked about a noise coming from the AC (a problem which they graciously fixed for me before). They needed I went in to have 50K mile service done and asked about a noise coming from the AC (a problem which they graciously fixed for me before). They needed to compare a "control" vehicle but, there were no cars on the lot with my same model year. Not to worry. What does the service manager do? Walks on over to the dealer next door where the owner there has the same car and borrows his to try and help me with my issue. #aboveandbeyond More

Another great experience! I phoned service and was given a same day appointment with no problem. There was an unexpected repair needed that I didn't agree with, but the servic I phoned service and was given a same day appointment with no problem. There was an unexpected repair needed that I didn't agree with, but the service writer and service manager patiently helped me to resolve the car's issue. More

Home Service Picked up my vehicle from home. Serviced it. Returned it the following day. Parked it in the garage. Kimberly Daniels managed the operation for me Picked up my vehicle from home. Serviced it. Returned it the following day. Parked it in the garage. Kimberly Daniels managed the operation for me. I am not associated with any dealership or service center. More

Service visit Excellent service and very satisfied. My serviice advisor was friendly and provided all the necessary information that i needed to make a dedision. I Excellent service and very satisfied. My serviice advisor was friendly and provided all the necessary information that i needed to make a dedision. I thoroughly enjoyed my visit. More

Excellent Every one at Jim Hudson Lexus from my salesman Lalo Bellamy to the guys in the service department treated me like royalty. I highly recommend everyon Every one at Jim Hudson Lexus from my salesman Lalo Bellamy to the guys in the service department treated me like royalty. I highly recommend everyone to purchase your next vehicle at Jim Hudson Lexus. Thanks guys. More