Jim Hudson Lexus

Satisfied Lexus customer. Arrived at dealership to have service completed on my 2018 GS350 at 0930am. Waited on immediately and escorted to customer lounge, which is beautiful. Arrived at dealership to have service completed on my 2018 GS350 at 0930am. Waited on immediately and escorted to customer lounge, which is beautiful. Service was completed and vehicle was cleaned inside and out by 1040am. Service advisor escorted me to vehicle, explained what was completed and when next service would be due. Outstanding service, definitely would recommend this dealership. More

Service Excellent initial visit with this dealer. Very accommodating to needs and future needs. Would return for service in the future. Highly recommend to Excellent initial visit with this dealer. Very accommodating to needs and future needs. Would return for service in the future. Highly recommend to others for service More

Love my Lexus and the whole experience! Mpumelele (“Laylo”) Bellamy sold me my first Lexus a little over a month ago. Because of him, his kind (and not pushy) demeanor and true professionali Mpumelele (“Laylo”) Bellamy sold me my first Lexus a little over a month ago. Because of him, his kind (and not pushy) demeanor and true professionalism, along with his overall personable nature, I switched from a dealership I had been with for almost two decades. Mr. Bellamy spent abundant time with me as I discerned the right fit for me. He also spent ample time thoroughly explaining all of the features on my new vehicle. He made the experience seamless. I am all about the relationship with the employees at the dealership. I am so happy, not only with my car but also with knowing, should I have a car-related need, Mr. Bellamy will be accessible, willing and able to help me and point me in the right direction. So far, my vehicle has been wonderful. Prior to my own experience with Jim Hudson Lexus, I had only heard great things about this dealership. Mr. Bellamy confirmed the reason behind all of the accolades through my experience with him. Rave reviews for this dealership. With this type of treatment, I have discoversd the perfect car, the best salesperson and the most wonderful dealership. I get sentimental about cars so I was resistant to change. Now that I have made the transition to Jim Hudson Lexus, I have found a new level of comfort and happiness, and I am confident I made the right decision in transitioning. More

Maintenance appointment Excellent service, explanation and thoughtfulness. The technician carefully explained problem and required work to address it. Work was completed in Excellent service, explanation and thoughtfulness. The technician carefully explained problem and required work to address it. Work was completed in a timely manner as promised. More

Customer Service Melvin Alston is a great asset on your team and is a shining example of what customer service looks like. In the past, there have been gaps or challe Melvin Alston is a great asset on your team and is a shining example of what customer service looks like. In the past, there have been gaps or challenges experienced when I've worked with other folks in the service department. I have never had an issue when working with Melvin. He is clear and concise in his communication which leads to no surprises. Greatly appreciated. More

Wonderful experience Had to have a car. Michael Hamilton worked extremely hard to find just the right car. He offered a great deal on a new Lexus but I really wanted a 201 Had to have a car. Michael Hamilton worked extremely hard to find just the right car. He offered a great deal on a new Lexus but I really wanted a 2017 LS460 with low miles. He found just the perfect LS 460 with only 8,500 miles. It drives and rides like new. More

Regular service The cat was picked up and delivered by Bob and Sam took car of the service efficiently. I was kept informed by Sam during the process. The cat was picked up and delivered by Bob and Sam took car of the service efficiently. I was kept informed by Sam during the process. More

Service review Overall experience was very good. Being able to get a loaner car helped prevent me from wasting an afternoon. I will definitely continue to use Jim Hu Overall experience was very good. Being able to get a loaner car helped prevent me from wasting an afternoon. I will definitely continue to use Jim Hudson for my next service More

Service Review I arrived, Shannon was waiting for me. and I was able to get checked in and had a loaner heading to work within 10 mins . I arrived, Shannon was waiting for me. and I was able to get checked in and had a loaner heading to work within 10 mins . More

Excellent Service I got a call early in the afternoon from Danny Chupek to tell me that my gx460 may not be ready but that they will try hard to get it done and that I I got a call early in the afternoon from Danny Chupek to tell me that my gx460 may not be ready but that they will try hard to get it done and that I would get a loaner car if needed. A few minutes after I arrived the work on the truck was completed and it was washed! Great customer service that saved me the trouble of having to come back. Thanks for the extra effort!! More