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Jim Hudson Lexus

Columbia, SC

4.9
3,847 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2024. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,847 reviews

July 24, 2023

The service received was great. . Colby did a wonderful job, giving me options and explaining recommendations. More

by nickygamble
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Anthony Counts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby
July 23, 2023

Articulated a problem with my vehicle when bringing it in. Seemed fixed when leaving. Problem came back the next day. Cannot roll down any windows or lock the doors from the driver's side but can elsewher More

by infohound
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Melvin Alston
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Jim Hudson Lexus responded

We apologize wholeheartedly for the regrettable experience you encountered at our dealership. Ensuring customer satisfaction is our top priority, and we highly value your feedback. To promptly resolve this matter, please reach out to Robert Yeomans at ryeomans@jimhudson.com

July 22, 2023

Amazing experience at this dealership! Service was excellent during all stages of the car buying process! More

by Ali3
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Reginald Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

Awesome! I stopped in, met Christian, told him exactly what I was looking for! 10 days later I drove off with my wife's dream car! More

by whhicks64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Jackson
July 22, 2023

Wonderful customer service with Erik Flexibility during the electrical outage and getting my car in and out in a favorable time span More

by cwd7020
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Tanner was very helpful in getting my car to the service attendant Great service But attendant missed something under the front of my car. Took trip to Augusta and had to go into Lexus dealer shop to re More

by Col3lzjackson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Melvin Alston is a great service manager! He makes sure my car is well serviced on each visit. Jim Hudson Lexus is a great service center. More

by mcginhim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Melvin was extremely professional, and took the time to address my concerns. The maintenance mechanic provided a very thorough and informative video More

by Yoli
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Very clean my Service Advisor was so nice let me know how long it was going take , and love video of my SUV went they were finished More

by Joann Bethea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

I am beyond pleased with the service done on my Lexus ES 350. My car drives so much better than before. More

by Deborah, customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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