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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,151 Reviews

2,151 Reviews of Jim Hudson Lexus - Service Center

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July 30, 2020

service Danny provided great customer service. He was very helpful and did his best to have my car returned to me in the shortest time possible More

by rhcoker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Jim Hudson Lexus responded

We are thrilled to hear that Danny earned your five-stars! The team works hard to deliver efficient service, and we are so happy that this was reflected in your visit. We hope to see you back at Jim Hudson Lexus of Columbia down the road!

July 30, 2020

service the people are friendly and the dealership is very clean. Dani was very helpful. The wait time was a little longer than usual buti was understandab More

by srwise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Jim Hudson Lexus responded

Thank you for the review! We are so glad Danil provided the helpful service we pride ourselves on at Jim Hudson Lexus of Columbia. We will be sure to pass along your kind words, and we look forward to the next opportunity to impress you!

July 29, 2020

Great service and friendly people. Always helpful and courteous. Love the loaner program and the way JIM HUDSON treats their customers. A Top notch dealership More

by Steph
Recommend Dealer
Yes
Employees Worked With
Michael Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Waters , Shannon Stratford
Jul 29, 2020 -

Jim Hudson Lexus responded

Hi Steph - We couldn't ask for better feedback! We appreciate the five-stars and are happy to hear that Jim and the team were able to make your service experience so excellent. We hope to see you again down the road!

July 27, 2020

Service rep was very courteous. Service was quick. Waiting area was very comfortable. Everyone is always so pleasant and eager to meet my needs, a very good experience today. More

by Terry65scrn
Recommend Dealer
Yes
Employees Worked With
Joey Pouge
Jul 27, 2020 -

Jim Hudson Lexus responded

We are so happy that our wonderful staff earned your five-stars! Customer service is our top priority here at Jim Hudson Lexus of Columbia, and it means so much to hear that you had such a great experience. Thank you for taking the time to share your review and we hope to work with you again in the future!

July 26, 2020

The usual excellent service I received excellent service, and my 12 year old Lexus runs like a new one! I talked to and test rode my car with the mechanic, Stephen, and he gave More

by tgaither45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen, my mechanic
Jul 27, 2020 -

Jim Hudson Lexus responded

Thank you so much for coming to Jim Hudson Lexus of Columbia! We love to hear that your vehicle is running smoothly after your visit. We appreciate your five stars and hope to see you down the road.

July 25, 2020

Above and Beyond Jim Hudson Lexus employees go well above and beyond any automotive service experience I have had All of the employees involved excel in their com More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Foreman
Jul 27, 2020 -

Jim Hudson Lexus responded

Reviews like this one always make our day, Phil! We're so proud to hear that our service team delivered such an exceptionally attentive, transparent, and efficient experience. Thank you for your business, and for your confidence in Jim Hudson Lexus of Columbia!

July 24, 2020

Charles Service was performed as scheduled and to my satisfaction. Shannon was friendly and followed up with me via text to see if everything was ok with my v More

by CAP
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
Jul 24, 2020 -

Jim Hudson Lexus responded

Thank you for trusting Jim Hudson Lexus of Columbia to get the job done. We're thrilled to hear that Shannon treated you to the friendly and professional service that we strive for. All of us are proud to have your support and look forward to working with you in the future!

July 24, 2020

Always good service. Appreciate the loaner vehicle as we live a good distance from the dealer. Service Dept staff very friendly and kept us updated. More

by Pondrea
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Jim Hudson Lexus responded

We're so lucky to have you as a repeat customer! It was our pleasure to make your latest service visit a friendly, transparent, and convenient experience. Thank you for trusting Jim Hudson Lexus of Columbia with your vehicle and your business!

July 23, 2020

Shaun Crosier Shaun is always excellent to work with on car service or any issues. He tells you the upfront costs and if any other needed service is required he ta More

by JemieM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Jim Hudson Lexus responded

Hi Jemie - Thank you so much for recommending Shaun and our Jim Hudson Lexus of Columbia team! We love that you can depend on us for straightforward service. For all your future auto needs, we will be here to help.

July 23, 2020

Awesome place to wait for your service! I really enjoy waiting in the awesome workspace while my car is being serviced. Everyone treats you with such courtesy and I particularly thought that More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Pouge
Jul 23, 2020 -

Jim Hudson Lexus responded

Rob, thank you for the review! It was our pleasure to service your car here at Jim Hudson Lexus of Columbia, and we will certainly let Joey know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

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