Jim Hudson Lexus - Service Center

I WAS CALLED AND WAS REMINDED OF THE SERVICE REQUIRED. I WAS ALSO OFFERED TO HAVE MY VEHICLE PICKED UP FROM MY HOME IN ORANGEBURG SC. MY SALESMAN TERRY CAPERS AND SAM (FORGOT HIS LAST NAME) WERE VERY PROF WAS ALSO OFFERED TO HAVE MY VEHICLE PICKED UP FROM MY HOME IN ORANGEBURG SC. MY SALESMAN TERRY CAPERS AND SAM (FORGOT HIS LAST NAME) WERE VERY PROFESSIONAL AND PERSONABLE DURING THE SALE AND SERVICE EXPERIENCE. More

Best customer service The service dept offered to pick my vehicle up for servicing during the COVID-19 pandemic so I didn't have to go to the dealership. When my vehicle wa The service dept offered to pick my vehicle up for servicing during the COVID-19 pandemic so I didn't have to go to the dealership. When my vehicle was returned, they had taken every precaution to make sure that I would be protected. Jim Hudson Lexus always takes care of their customers! More

My Service Representative was excellent! The wait time for service was extremely long. While I appreciate the thoroughness, I would have liked to know in advance the time frame and would have taken loane for service was extremely long. While I appreciate the thoroughness, I would have liked to know in advance the time frame and would have taken loaner to run errands. More

Always take care of me Whatever auto issue I have, the Jim Hudson Lexus team is always, always there and ready to help me through the need. Thank you for all your courtesies Whatever auto issue I have, the Jim Hudson Lexus team is always, always there and ready to help me through the need. Thank you for all your courtesies. More

JHL continues to surpass my car owning experience in both personnel and mechanical. They will only be the choice I make when getting new vehicles personnel and mechanical. They will only be the choice I make when getting new vehicles More

Service was great even though my bill was more than I expected it to be. I like having the same service consultant whenever I come. It instills a sense of trust within me. expected it to be. I like having the same service consultant whenever I come. It instills a sense of trust within me. More

Eric and Tony were very friendly and helpful. They provided a loaner since my tires weren’t in stock. I appreciate the precautions being taken due to CoVid-19. I always feel well taken care of when I provided a loaner since my tires weren’t in stock. I appreciate the precautions being taken due to CoVid-19. I always feel well taken care of when I come in. More

Car needed unscheduled service. My car had an unexpected need for service. I called this dealership and was amazed to hear that my car could be brought in that day for immediate ass My car had an unexpected need for service. I called this dealership and was amazed to hear that my car could be brought in that day for immediate assessment and service. The service representative gave me his name and contact to share with the person who would be towing my car 70 miles from my home to the dealership. The representative communicated progress with me throughout the entire process. This made me feel very comfortable since I was not there for a conversation. He notified me an hour in advance of my car being ready so I could literally arrive at the dealership and drive away in my serviced car. His customer service shined as he seemed to consider my time as being very important. I was thrilled for same day service. I would recommend this dealership to anyone and everyone interested in buying a vehicle. The sales representative is always important but the service personnel are the ones who keep me coming back!!! Thank you, Jim Hudson for hiring people who care about people!!!!! More

The service I receive from Jim Hudson Lexus is always excellent. They are professional, knowledgeable and courteous every single time.and they get me in and out in a reasonable amount of time. excellent. They are professional, knowledgeable and courteous every single time.and they get me in and out in a reasonable amount of time. More

Always gets nothing but the best service from Jim hudson lex keep doing all the good work you are doing. Would be ideal if you can also get the customer area computers working. Will always choose Jim Hudson lexu keep doing all the good work you are doing. Would be ideal if you can also get the customer area computers working. Will always choose Jim Hudson lexus More