2,154 Reviews of Jim Hudson Lexus - Service Center
Excellent service and very prompt. I was well treated, even received a video of my car in the service department explaining what they had done. This was very impressive. The completed I was well treated, even received a video of my car in the service department explaining what they had done. This was very impressive. The completed the work in the allotted time frame. More
Everything was done as promised and on time. I appreciated the friendly and efficient service. They provided me with a loaner car that helped me be productive while my care was being serviced appreciated the friendly and efficient service. They provided me with a loaner car that helped me be productive while my care was being serviced More
The entire Jim Hudson Lexus team is excellent, top to bottom. Sam McElveen and Michael Hamilton treat my wife and I like family. the service is impeccable. bottom. Sam McElveen and Michael Hamilton treat my wife and I like family. the service is impeccable. More
Great service as always, the problem was diagnosed an fixed in a timely fashion and as always the car was returned to me cleaned and ready to go. service as always, the problem was diagnosed an fixed in a timely fashion and as always the car was returned to me cleaned and ready to go. More
Everyone is very helpful, friendly and knowledgeable. Someone is available to assist you as soon as you drive in. You are made to feel special and appreciated. Someone is available to assist you as soon as you drive in. You are made to feel special and appreciated. More
New Tires Great service. Friendly staff. Always keep you updated as to when your car is ready and what's been done. HIGHLY recommend this dealership and their Great service. Friendly staff. Always keep you updated as to when your car is ready and what's been done. HIGHLY recommend this dealership and their entire staff. More
Lladele-Review Shaun Crosier gave a timely and excellent service on my appointment yesterday. I was there for regular oil change and he took his time to inform me of Shaun Crosier gave a timely and excellent service on my appointment yesterday. I was there for regular oil change and he took his time to inform me of other repairs to consider by my next service. My car was ready in about 1.5 hours. Very great job. More
The service department is top notch Brought my RX 350 in for a big service. Was explained everything that needed to happen in the service without being talked down to. Was provided a new Brought my RX 350 in for a big service. Was explained everything that needed to happen in the service without being talked down to. Was provided a new loaner to use because the service would be a long one. My tire had blown out so Danny researched my road hazard protection on the tire and was able to save me almost $100 on it. He stayed in touch since my car would have to be kept overnight. I received a phone call and a text. He was very kind and courteous. I always get great service when I bring my car to Jim Hudson Lexus. More
Serveic always Great I have been A Jim Hudson customer for about 10 years. There has never been a bad experience with service. The employees providing service this trip w I have been A Jim Hudson customer for about 10 years. There has never been a bad experience with service. The employees providing service this trip were Danny Chupek and Shaun Crosier. Both were professional in their interaction with me. Shaun gave me feedback on the actions he had taken to address a concern I had with the back-up camera. a very nice touch. More
Excellent experience on 30k service of my 17 RX350 Excellent experience with this dealership at my 1st time visit on service... friendly and professional staff... transparent price estimation and accur Excellent experience with this dealership at my 1st time visit on service... friendly and professional staff... transparent price estimation and accurate waiting time estimation... excellent waiting area and dealership facility... More