Jim Hudson Lexus - Service Center

Very professional, process is very streamlined and facility is first class. Service was as expected and on time. Would recommend dealership for sales or service facility is first class. Service was as expected and on time. Would recommend dealership for sales or service More

Excellent service by Melvin Alston and the assigned technicians! All of the service personnel were friendly. The LX 570 looked new after the complimentary wash. Thank you. technicians! All of the service personnel were friendly. The LX 570 looked new after the complimentary wash. Thank you. More

Danil was very helpful and professional Not only did Danil remember that my son plays tennis, but he was extremely professional in getting my car work done, and once he realized it would tak Not only did Danil remember that my son plays tennis, but he was extremely professional in getting my car work done, and once he realized it would take longer than expected, he quickly got a courtesy car for me, so I would not be there all day. Very pleased with my experience. More

They exceeded my expectations in service and courtesy. A gentleman also helped me put my belongings in my sister's SUV, a gentleman indeed. Thanks. gentleman also helped me put my belongings in my sister's SUV, a gentleman indeed. Thanks. More

Sam was great - very helpful! I waited on my car to be serviced and was in and out quickly. Will request him as my Advisor on my next visit! serviced and was in and out quickly. Will request him as my Advisor on my next visit! More

Routine Oil Change Dealership worked to schedule and make the wait pleasurable in the customer lounge. They completed the oil change in approximately 1 hour and 15 minu Dealership worked to schedule and make the wait pleasurable in the customer lounge. They completed the oil change in approximately 1 hour and 15 minutes. More

Service Very good but in my last two times I was forced to spend 3 hours just for oil change. Last time I had an appt, I waited for 2hrs and 42 minutes at Very good but in my last two times I was forced to spend 3 hours just for oil change. Last time I had an appt, I waited for 2hrs and 42 minutes at the end I was told that appt was not necessary and this time they asked me if I had and appt of course I did not and I waited 2hrs and 37 minute iwork on the timing without shortcourting the service quality. More

Maintenance appointment Made an appointment for the maintenance work. From the beginning to end, everything went smooth, fast and very professional. Eric kept me informed whe Made an appointment for the maintenance work. From the beginning to end, everything went smooth, fast and very professional. Eric kept me informed when the work took longer than anticipated, which was highly appreciated because it gave us time to go have lunch and come back to pick up the car. Very pleasant experience all together, specially the note I found in my car from Zachary who actually serviced the car. Thank you all! More

Melvin did a great job of taking care of me in a timely mann It is a very attractive place to have to wait for your car.. I like everything about it. What is there not to like!! And great refreshments! It is a very attractive place to have to wait for your car.. I like everything about it. What is there not to like!! And great refreshments! More

Jim Hudson Lexus in Columbia, South Carolina, always treats the customer well. The sales people are well-informed and Shaun in the service department was courteous and helpful while answering numerous treats the customer well. The sales people are well-informed and Shaun in the service department was courteous and helpful while answering numerous questions about my car. He explained the importance of vehicle maintenance (oil changes) as we live in a state with a lot of heat and humidity and because I drive few miles regular maintenance is very important. I can always tell the difference in the way my car drives after maintenance. More