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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,180 Reviews

2,180 Reviews of Jim Hudson Lexus - Service Center

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February 21, 2020

Sam was great - very helpful! I waited on my car to be serviced and was in and out quickly. Will request him as my Advisor on my next visit! More

by Karen
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2020

Routine Oil Change Dealership worked to schedule and make the wait pleasurable in the customer lounge. They completed the oil change in approximately 1 hour and 15 minu More

by owings_david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2020

Service Very good but in my last two times I was forced to spend 3 hours just for oil change. Last time I had an appt, I waited for 2hrs and 42 minutes at More

by lhenry15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Pouge
February 16, 2020

Maintenance appointment Made an appointment for the maintenance work. From the beginning to end, everything went smooth, fast and very professional. Eric kept me informed whe More

by mjoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary
February 15, 2020

Jim Hudson Lexus in Columbia, South Carolina, always treats the customer well. The sales people are well-informed and Shaun in the service department was courteous and helpful while answering numerous More

by PCC
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2020

Was running about 15 minutes late. When I arrived, one of the driver's asked what I needed today. I informed them that I had a service appointment. They checked and said someone would be with me shortly. Pro More

by Dws350GS
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2020

Melvin did a great job of taking care of me in a timely mann It is a very attractive place to have to wait for your car.. I like everything about it. What is there not to like!! And great refreshments! More

by greatcar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2020

Maintenance checkup I came in for a regular maintenance and it was handled well. They found that the sway bar was getting weak and needed replacing at some point. Glad th More

by HappyLexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
February 13, 2020

Service Department Danny, as always, handled my service appointment above and beyond what was expected. He explained everything that was done and if I had any questions More

by bkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the names of the other employees that helped
February 11, 2020

Great Service Great service, promptly greeted by Danny. Service is the best.. Waiting area is very comfortable and refreshing. Issues identified and resolved with n More

by Hanke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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