Jim Hudson Lexus - Service Center

Sam was great - very helpful! I waited on my car to be serviced and was in and out quickly. Will request him as my Advisor on my next visit! serviced and was in and out quickly. Will request him as my Advisor on my next visit! More

Routine Oil Change Dealership worked to schedule and make the wait pleasurable in the customer lounge. They completed the oil change in approximately 1 hour and 15 minu Dealership worked to schedule and make the wait pleasurable in the customer lounge. They completed the oil change in approximately 1 hour and 15 minutes. More

Service Very good but in my last two times I was forced to spend 3 hours just for oil change. Last time I had an appt, I waited for 2hrs and 42 minutes at Very good but in my last two times I was forced to spend 3 hours just for oil change. Last time I had an appt, I waited for 2hrs and 42 minutes at the end I was told that appt was not necessary and this time they asked me if I had and appt of course I did not and I waited 2hrs and 37 minute iwork on the timing without shortcourting the service quality. More

Maintenance appointment Made an appointment for the maintenance work. From the beginning to end, everything went smooth, fast and very professional. Eric kept me informed whe Made an appointment for the maintenance work. From the beginning to end, everything went smooth, fast and very professional. Eric kept me informed when the work took longer than anticipated, which was highly appreciated because it gave us time to go have lunch and come back to pick up the car. Very pleasant experience all together, specially the note I found in my car from Zachary who actually serviced the car. Thank you all! More

Jim Hudson Lexus in Columbia, South Carolina, always treats the customer well. The sales people are well-informed and Shaun in the service department was courteous and helpful while answering numerous treats the customer well. The sales people are well-informed and Shaun in the service department was courteous and helpful while answering numerous questions about my car. He explained the importance of vehicle maintenance (oil changes) as we live in a state with a lot of heat and humidity and because I drive few miles regular maintenance is very important. I can always tell the difference in the way my car drives after maintenance. More

Was running about 15 minutes late. When I arrived, one of the driver's asked what I needed today. I informed them that I had a service appointment. They checked and said someone would be with me shortly. Pro the driver's asked what I needed today. I informed them that I had a service appointment. They checked and said someone would be with me shortly. Probably had s 2-3 minute wait prior to be waited on. Once Mr Weih waited on me he completed everything in a timely and professional manner. Received a loaner car. Car was ready when promised, clean and in good condition.1st service, rotated tires and checked fluids didn't change oil due to mileage of approximately 3600 miles. Overall satisfied, definitely would recommend. More

Melvin did a great job of taking care of me in a timely mann It is a very attractive place to have to wait for your car.. I like everything about it. What is there not to like!! And great refreshments! It is a very attractive place to have to wait for your car.. I like everything about it. What is there not to like!! And great refreshments! More

Maintenance checkup I came in for a regular maintenance and it was handled well. They found that the sway bar was getting weak and needed replacing at some point. Glad th I came in for a regular maintenance and it was handled well. They found that the sway bar was getting weak and needed replacing at some point. Glad they did. I had gotten used to too much sway and asked them to go ahead with the repair. So much tighter now. More

Service Department Danny, as always, handled my service appointment above and beyond what was expected. He explained everything that was done and if I had any questions Danny, as always, handled my service appointment above and beyond what was expected. He explained everything that was done and if I had any questions or problems, that I should contact him. He furnished me with his contact information. Everyone I encountered in the service department was super nice making sure someone was helping me, offering water, etc, More

Great Service Great service, promptly greeted by Danny. Service is the best.. Waiting area is very comfortable and refreshing. Issues identified and resolved with n Great service, promptly greeted by Danny. Service is the best.. Waiting area is very comfortable and refreshing. Issues identified and resolved with no problems. Thanks Danny. More