Jim Hudson Lexus - Service Center

Excellent service and experience. Hard to come by these days! Shannon was great to work with! Kept me informed and made sure all needs were met in a professional manner. Thank you! days! Shannon was great to work with! Kept me informed and made sure all needs were met in a professional manner. Thank you! More

Brought my 2019 Lexus ES350 in a few times for wash and detail. These gentlemen treated us with the upmost professionalism, respect and courtesy. Well pleased! detail. These gentlemen treated us with the upmost professionalism, respect and courtesy. Well pleased! More

Always a pleasure to take my car in for service. The facilities are so nice. The service are is great. Love the drink/snack area. A great place for me to work while I wait! The facilities are so nice. The service are is great. Love the drink/snack area. A great place for me to work while I wait! More

30.000 mile service I am pleased with the 30,000 service provided to me and my service agent, Sam Mercado was very professional. Every time I go to the dealership, I'm im I am pleased with the 30,000 service provided to me and my service agent, Sam Mercado was very professional. Every time I go to the dealership, I'm impressed with the facility and the service. I receive text updates including a video of the service results for my car. Keep up the great work! This is my first Lexus but certainly won't be my last! More

Erik did an outstanding job Erik Due was my service representative yesterday and he did an outstanding job. He was courteous and thorough explaining every aspect of the service, Erik Due was my service representative yesterday and he did an outstanding job. He was courteous and thorough explaining every aspect of the service, what to expect in terms of cost and duration of the repairs. He kept me updated with regular text messages along the way. The service appointment was smooth and exceeded my expectations. More

Timely Service Prompt welcome. Fast setup and paper work. Clear summery of work to be performed and rime it would take. Nice waiting area and good snacks. Work comp Prompt welcome. Fast setup and paper work. Clear summery of work to be performed and rime it would take. Nice waiting area and good snacks. Work completed on the minute. Nice touch with video of service tech giving summery of clothes condition. More

Excellent customer service. The representative was very professional and provided great responses to my maintenance requests. He was also very friendly abdcpersonable. He had a great personality and I felt professional and provided great responses to my maintenance requests. He was also very friendly abdcpersonable. He had a great personality and I felt like he was communicating honestly with me. More

Very Professional and Timely Danil got me in and out in a timely manner and kept me in the loop along the way. Tech Steven did a great job as well. And really appreciated the vi Danil got me in and out in a timely manner and kept me in the loop along the way. Tech Steven did a great job as well. And really appreciated the video he sent to me in regards to my service. Much appreciated! More

Recall taken care of Danny Chupek is the best. Took great care of me and had all the answers. I didn’t meet Rome Ewen who did my service but everything is working great. Danny Chupek is the best. Took great care of me and had all the answers. I didn’t meet Rome Ewen who did my service but everything is working great. More

Erik was excellent to work with and very knowleable I was thoroughly pleased with the service I received and Erik was very pleasant to deal with throughout the process.I appreciated his professionalism I was thoroughly pleased with the service I received and Erik was very pleasant to deal with throughout the process.I appreciated his professionalism and courtesy. More